Sr Medical Billing Associate

918056No5625414010.00.007/07/2026Sr Medical Billing AssociateTexas Tech Unv Hlth Sci Ctr El Paso

Employees in this position are responsible for the maintenance and review of patient billing accounts. Performs numerous related functions that include but are not limited to patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office or department. Assists in production and/or analysis of reports and contributes to employee professional development through training and being an exemplary role model in execution of duties and personal conduct. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

45359BRUp to 25%

• Review patient accounts with credit balances and process accordingly (following a batch system: prepare account for refund, transfer money, and/or reverse adjustment).
• Process patient and insurance refunds in the MPIP Refund System and post refund check transactions in Centricity Business System (CBIZ) using IDX script posting. Preform necessary corrections to exception based error report, void and reissue checks accordingly.
• Complete state dated checks project on a yearly basis and take leadership of project from start to finish.
• Process all void checks in Cognos System and works with Accounting Services Department to void, do stop payment or re-issue checks. Mail patient and insurance refund Overpayments to the corresponding endorsed entity. Upon receipt of refund checks, gather and prepare refund backup documentation for batching in the Internal Document Repository application, and/or in the Healthcare Link application.
• Update HD and HD/HCO Master sheet file and ensure it reflects all monthly transactions from ESI.
• Assist management to process patient and/or insurance refunds for the Institutional Office of Compliance and/or Audit Services timely and accurately as defined by their audit review findings.
• Process all returned checks and daily correspondence in the CBIZ practice management system. Research patient account activity, transfer, void and /or reissue checks.
• Review patients accounts with credit balances in EMT (Electronic Task Manager) Workflow and resolve tasks in timely manner. Process, hold, open and completed outcomes in the EMT workflow to assure data is captured and recorded in the KAV system for reporting metrics.
• Process and document in CBiz certified refund letter request sent to insurances.
• Assist patients and/or insurances companies with refund related inquires in a timely manner.
• Assist Business Office and Clinical Departments with refund and/or transfer requests. Work with all TTUHSC departments to verify and resolve patient credit issues. Respond department calls and emails within 24-48 hours.
• Assist management with email requests in a timely manner.
• Assist Posting team to post all Commercial, Government, Workers Comp and Other Insurance payments and/or adjustments to patient accounts either manually and/or electronically in accordance to the Explanation of Benefits (EOB). Review posting transactions, manually work edit list and balance to payment file received within established department posting standards.
• Provide assistance and training to new incoming staff members.
• Remain current with all licensure, certifications and mandatory compliances and trainings required of this position.
• Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.).
• Personally, and consistently, demonstrate, display and act in accordance with Texas Tech Health El Paso's Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Serve as a Value''s leader while actively promoting and encouraging staff across the institution.
• Perform all other duties as assigned.

No Compensation is commensurate upon the qualificationsHourly El Paso

• 3 years of clerical experience, preferably in a medical or educational setting.
• At least 2-3 years of patient and insurance refund experience in medical setting. Extensive knowledge and understanding of Medicare, Medicaid and Commercial Insurance plans. Proficiency to read, analyze and understand all types of insurance Explanation of Benefits (EOB).
• Ability to analyze invoices and evaluate duplicate payments and determine refund based on patients insurance carrier profile.
• Aptitude to multi-task and manage several projects at one time. Ability to work independently and in a team environment.
• Experience in Centricity Business System preferred. Basic knowledge of accounting preferred. Proficient in MS Outlook, Word and Excel. Ability to understand and follow oral and written instructions. Ability to evaluate payment discrepancies.
• Bilingual English/Spanish.

HSC - El Paso MPIP Account Quality Resume / CV, TranscriptFull Time Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.Information and Records Clerks DayAll qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

• A minimum of a high school diploma or equivalent
• Three years of medical or general office experience with preference in billing or collections OR Two years of medical billing experience at TTUHSC

No YN, HM3A1X1, 4A0X10111The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx