Sr Merchant, Digital

Tractor Supply Co

Brentwood, TN

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Business Growth, Business Skills, Computer Security, Cross-Functional, Customer Experience, Customer/Client Research, Customer/Consumer Behavior, Data Analysis, Gross Margin, Hard Drives, Leadership, Lift/Move 50 Pounds, Marketing, Marketing Plan, Merchandising, Microsoft Office, Online Shopping, Performance Tuning/Optimization, Pricing, Profit & Loss, Promotional Programs, Promotional Strategy, Retail, Sales, Sales Strategy, Storytelling, Supply Chain, Taxonomies, Vendor/Supplier Planning
LOCATION
Brentwood, TN
POSTED
30+ days ago

Sr Merchant, Digital

Overall Job Summary

The Senior Digital Merchant is a strategic leader responsible for driving the financial performance and digital customer experience of Tractor Supply Companys Animal Feed and Pet Food categoriescore to the business. This role owns end-to-end digital merchandising strategy, including sales, margin, inventory productivity, and omnichannel execution, while translating category strategies into compelling online experiences that drive growth and customer loyalty. Leveraging deep omnichannel or pureplay retail expertise, the Senior Digital Merchant partners cross-functionally across merchandising, planning, marketing, and supply chain to expand assortment, optimize discoverability, and elevate how consumable categories are presented and shopped online.

Essential Duties and Responsibilities (Min 5%)

  • Own full P&L accountability for Animal Feed and Pet Food categories, including sales, gross margin, inventory productivity, and digital penetration.
  • Develop and execute a multi-year digital merchandising strategy that drives category growth, expands assortment and enhances the customer experience.
  • Partner cross-functionally with Merchandising, Planning, Supply Chain, and Marketing teams to align and execute omnichannel strategies, promotions, and seasonal initiatives.
  • Lead digital customer experience improvements through optimized site merchandising, taxonomy, product content, and educational resources that drive conversion and loyalty.
  • Leverage data, analytics, and customer insights to inform assortment decisions, pricing, promotions, and performance optimization.
  • Build and influence strategic vendor partnerships to drive innovation, exclusive offerings, and joint business growth.
  • Serve as a senior leader and influencer, elevating digital merchandising capabilities and aligning stakeholders around category vision and execution

Required Qualifications

Experience: 10+ years of progressive merchandising experience, with significant exposure to eCommerce, omnichannel, or digital-first retail environments

Education: Bachelors degree from an accredited college or university. Any suitable combination of education and experience will be considered.

Preferred knowledge, skills or abilities

  • Strong strategic thinking and leadership capabilities, with the ability to translate vision into execution
  • Deep understanding of digital merchandising, site experience, and customer behavior
  • Advanced analytical skills, with the ability to leverage data to drive decisions and performance
  • Exceptional communication and storytelling skills, including presenting to senior leadership
  • Ability to lead through influence in a highly cross-functional environment
  • High level of business acumen and financial ownership mindset
  • Proficiency in Microsoft Office and data analysis tools

Working Conditions

  • Normal office working conditions

Physical Requirements

  • Sitting
  • Standing (not walking)
  • Walking
  • Lifting up to 50 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position youre applying for.

About the Company

T

Tractor Supply Co

TSC’s team members are passionate individuals dedicated to the rural lifestyle offering expertise and thousands of affordable, high-quality products to our customers. If you join us, you'll learn everything there is to know about our products and the way we do business. You'll have the chance to apply that knowledge and achieve your dreams—living life on your own terms.

We were founded in 1938 by Charles E. Schmidt as a mail order tractor parts business, and today we've grown into the largest operator of retail farm stores in America. We couldn't be prouder to be deeply connected to the people we serve and the land they love. As a publicly traded company with over 1,500 stores, we're growing by leaps and bounds. You'll find us in 49 states, and for those of you in the northwest and Hawaii we also own and operate Del's Feed & Farm Supply.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1938