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Sr Mgr, Compute AI Services, BOSS, Compute AI Services

Amazon.com Inc
  • Seattle, WA
    6 days ago

    Job Description

    Come build the AI platform that lets developers everywhere go from idea to production. You"ll lead high-impact programs at the heart of how customers train, customize, and run AI models at massive scale.

    We"re looking for a hands-on program leader who thrives in ambiguity and loves turning big, messy problems into clear plans that ship. In this role you"ll:

    Own the strategy and end-to-end delivery of cross-cutting programs that span multiple engineering and product teams

    Drive alignment across organizations, making the hard trade-offs and keeping everyone moving toward the same goal

    Build repeatable processes and automation that help teams move faster and with higher quality

    Partner with engineering, product, and science teams to turn customer pain points into roadmap priorities

    Communicate progress, risks, and decisions clearly to senior leaders

    If you"re energized by the frontier, high ownership, and the chance to shape how the world builds with AI, we"d love to talk to you.

    Key job responsibilities

    Own the strategy and end-to-end delivery of cross-cutting programs that span multiple engineering, product, and science teams

    Build and own long-term roadmaps that improve delivery speed, quality, and operational excellence across our services

    Identify trends across programs and influence prioritization so teams invest in the highest-impact work

    Drive alignment across organizations, making difficult resource and scope trade-offs and securing buy-in on key priorities

    Design repeatable processes, standards, and automation that help teams scale without slowing down

    Partner closely with engineering and product leaders to turn customer and builder pain points into roadmap decisions

    Communicate status, risks, and trade-offs clearly to senior leadership, and keep stakeholders aligned as plans evolve

    Manage and develop a team of program managers, setting a high bar for delivery and ownership

    A day in the life

    Your day starts with a pulse check on the programs you own. You"ll scan where things stand, spot the risks that are about to become problems, and decide where your attention will make the biggest difference. No two days look the same, but the through-line is always the same: you"re the person connecting the dots across teams that don"t naturally talk to each other.

    You"ll spend a good chunk of your time with engineers, product managers, and scientists, sometimes in a working session untangling a thorny dependency, sometimes in a quick hallway-style conversation to unblock a decision. When teams disagree on priorities or trade-offs, you"re the one who brings them to the table, frames the options, and drives to a call everyone can get behind.

    You"ll also zoom out regularly. You"ll look for patterns across programs, ask whether the process that worked at small scale still holds up, and redesign the things that are slowing people down. Some weeks that means building a cleaner planning rhythm; other weeks it means writing the crisp update that gives senior leaders the clarity they need to make a big bet.

    The customers you"re ultimately serving are the builders who use these AI services every day. Their pain points become your priorities, and the programs you run are how those problems get solved at scale. It"s fast-moving, ambiguous, and genuinely at the frontier of what"s possible with AI, which is exactly what makes it fun.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Computer Servicesunmatched
    • Custodial Servicesunmatched
    • Establish Prioritiesunmatched
    • Leadershipunmatched
    • Problem Solving Skillsunmatched
    • Project/Program Managementunmatched
    • Trend Analysisunmatched

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