Sr. Mgr, Tech Program Management, Skill Builder Hub, AWS Training Products

Amazon

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Beta Test/Release, Business Skills, Cloud Computing, Communication Skills, Computer Science, Computer Services, Conferences, Cross-Functional, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Diversity, Green Construction, Internet Programming, Market Entry Strategy, Marketing, Mentoring, Metrics, Organizational Skills, People Management, Problem Solving Skills, Product Management, Product Marketing, Product Positioning, Product/Service Launch, Programming Methodologies, Project/Program Management, Risk Analysis, Risk Management, Sales, Startup, Strategic Planning, Team Lead/Manager, Team Player, Technical Leadership
LOCATION
Seattle, WA
POSTED
30+ days ago
Description AWS Training & Certification is looking for an experienced technical program management (TPM) leader who is passionate about transforming education. We're seeking an experienced TPM leader to drive successful product launches, beta programs, and go-to-market strategies. This role will serve as the central coordinator between Engineering, Product, Marketing, Sales, and Customer Success teams to ensure seamless product releases and maximum impact. The successful candidate must have exceptional problem-solving skills, strong business judgement, deep technical understanding, and demonstrated experience influencing both internally, and externally at all levels as well as proven ability to execute both strategically, and tactically. This position requires a candidate who is customer focused with a passion for new, ambiguous, industry-defining projects. Key job responsibilities Key Responsibilities: - Program Management: - Develop and maintain comprehensive product launch schedules and roadmaps - Create and track program milestones, dependencies, and critical paths - Identify and manage risks, creating mitigation strategies proactively - Lead cross-functional meetings and drive decision-making processes - Product Launch Management - Orchestrate end-to-end product launch activities across all departments - Coordinate launch materials, and customer-facing collateral - Establish launch metrics and track success criteria - Beta Program Management - Design and execute beta programs with key customers - Collect and analyze feedback from beta participants - Manage beta customer relationships and expectations - Translate beta insights into actionable product improvements - Stakeholder Management - Maintain clear communication channels with internal teams and external partners - Create and distribute regular status updates to all stakeholders - Align sales and marketing teams on product positioning and timing - Work with customer success teams to ensure smooth customer adoption About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 7+ years of people management experience - 7+ years of technical program management experience - Bachelor's degree in Engineering, Computer Science, or a related technical field - Experience in technical program management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Preferred Qualifications - 7+ years of work in internet-related program or technical product management in a software applications environment experience - Knowledge of cloud computing services or deployment architecture - Experience working in an internet-related program or technical product management in a software applications environment - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients - Experience with agile or other program management methodologies Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 214,100.00 - 289,700.00 USD annually USA, VA, Arlington - 194,700.00 - 263,400.00 USD annually USA, WA, Bellevue - 194,700.00 - 263,400.00 USD annually USA, WA, Seattle - 194,700.00 - 263,400.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles