Ensure smooth operation of communication networks in order to provide maximum performance and availability for the usersPrincipal Accountabilities:
• Create network designs (eg LLDs, HLDs) Analyse network elements and requirements Schedule and plan network changes
• Responsible for complex network provisioning, backbone network support, activation of high end network elements Manage configurations of LAN/ WAN/ VLAN devices and ensure availability of network Troubleshooting as and when required
• Perform alarm co relation to troubleshoot issues in addition to alarm management Use knowledge repository for possible resolution
• Review current network statistics Highlight optimization areas and prepare solutions Implement optimization/ capacity management scenarios and benchmarking
• Participate in network hardening (patches, IOS checks, etc) Verify that configurations are as per approved standards Check and verify OS for network elements
• Proactive involvement to keep quality parameters (SLA/KPIs) under target Contribute to tools and automation for error free environment
• Maintain project reports and critical documents Update configurations and tickets regularly as they are handled
• Document methods and procedures for future reference Contribute to Knowledge Management by documenting methods and procedures for future reference