Amazon.com Inc logo

Sr. Operations Engineer, Same Day Programs

Amazon.com Inc
  • Bellevue, WA
    25 days ago

    Job Description

    Rapid and Rural Logistics is looking for an Ops Engineering role with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations.

    This role will play a critical role in the expansion of the sub-same day program through partnership with Maintenance, Design, and Innovation Engineering team to integrate key material handling equipment to expand network coverage. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders.

    This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

    Key job responsibilities

    • Manage high visibility automation programs quality, capacity, and future design innovations to continue to scale the SSD network
    • Work cross functionally with Reliability Maintenance, Design, and Innovation Engineering teams to deliver high complexity solutions
    • Execution of key deliverable timelines for Engineering programs, and meeting specific operational goals aligned with stakeholders
    • Dive Deep into dashboards, automation logs, and resources that provide insight to next steps and problem solving
    • Driving weekly quality and capacity performance of Material Handling Equipment (MHE) in the network, partnering with operations teams to meet customer promise and cost goals

    A day in the life

    An Ops Engineer on the SSD Ops Integration team will have flexibility in how their day looks based on program actions, launch date, implementation pilots and testing, and execution during peak periods for Amazon including Prime Day, Black Friday, and Cyber Monday, as well as the overall holiday season. Some days will focus on execution of program structure and deep dive, others heavier in meetings and cross collaboration with stakeholders. There is expected travel for the role, but will be cyclical based on program goals and key execution dates.

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

    The benefits that generally apply to regular, full-time employees include:

    • Medical, Dental, and Vision Coverage
    • Maternity and Parental Leave Options
    • Paid Time Off (PTO)
    • 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you!

    At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    About the team

    The SSD Ops Integration team is a diverse group of managers from various backgrounds and job families all looking to achieve one goal, the Expansion and Optimization of Sub Same Day Delivery to Amazon customers. With Product, Supply Chain, and Ops Engineering backgrounds, The SSD OI team delivers through solutions in partnership with Operations to scale and optimize performance real time and in future network initiatives. The team is based on both Seattle and Nashville, allowing cross collaboration with multiple business lines. While the team makes history, we have fun doing it, focusing on diversity and inclusion, cross collaboration kaizen and summit events to build out thoughtful solutions and to think big. Additional information can be provided by interviewers directly on the team.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Alliance/Partner Managementunmatched
    • Automationunmatched
    • Autoscalingunmatched
    • Cross-Functionalunmatched
    • Diversityunmatched
    • Logisticsunmatched
    • Performance Tuning/Optimizationunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Flowunmatched
    • Project Estimatesunmatched
    • Project/Program Managementunmatched
    • Reporting Dashboardsunmatched
    • Solid State Drive (SSD)unmatched
    • Supply Chain Operationsunmatched
    • Team Lead/Managerunmatched
    • Technical Operationsunmatched

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