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Sr. Operations Manager (Office and HR Administration)

V2Soft

Bloomfield Hills, MI

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JOB DETAILS
SKILLS
Accounts Payable, Administrative Management, Administrative Skills, Artificial Intelligence (AI), Atlassian JIRA, Business Solutions, Capability Maturity Model Integration (CMMI), Check Processing, Cloud Computing, Communication Skills, Community Support, Compensation and Benefits, Diversity, Documentation, Employee Relations, External Audit, Facilities Management, Finance, Financial Audit, Fortune 500 Customers, HRIS/HRMS, Human Resources Certification, Human Resources Management, Human Resources Strategy, ISO (International Organization for Standardization), Internal Audit, Leadership, Legal, Maintain Compliance, Multitasking, Nonprofit, Onboarding, Operational Strategy, Operational Support, Operations Management, Organizational Skills, Partner Sales, People Management, Performance Metrics, Problem Solving Skills, Process Improvement, Software Engineering, Software Upgrades, Statement of Work (SOW), Technical Leadership, Technical Recruiting, Testing, Time Management, Training Program
LOCATION
Bloomfield Hills, MI
POSTED
14 days ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Please visit us at www.V2soft.com to know more.

Job Description:
We are seeking an experienced Manager – HR & Operations to lead end to end HR functions, payroll oversight, compliance, facility management, and cross departmental operational support. This role oversees the HR Department while driving organizational efficiency, process improvement, and employee experience.

Key Responsibilities:
HR & People Operations:

  • Lead US & Canada HR operations including policies, org charts, KRAs/KPIs, HRMS updates, and global HR coordination.
  • Manage employee relations, engagement, surveys, training, and recognition programs.
  • Oversee full employee lifecycle: onboarding, documentation, compliance, and exits.
  • Respond to employee HR/Payroll/Finance queries.

Payroll, Benefits & Compliance:

  • Oversee payroll accuracy (PTO, Benefits, Hires and Attrition)
  • Manage annual benefits renewal and benefits enrollment/exit.
  • Handle EEOC, ACA, immigration support, and legal HR matters.
  • Lead internal and external audits: 401k, UIA, MSP/Customer Audits, A/P, Benefits, Work Comp, CMMI/ISO/Eco/Diversity.

Operations, Administration & Facility Management:

  • Oversee office facilities, supplies, shipments, vendors and administrative tasks.
  • Manage HR@ mailbox/JIRA tickets and ensure timely resolution.
  • Support finance with audits, check processing, scanning, deposits, and mail.
  • Partner with Sales/Finance on proposals, SOWs, contracts, rate changes, and app upgrades.

Leadership:

  • Supervise HR Manager & HR Generalists; ensure accurate, compliant, and consistent HR operations.
  • Drive process improvements, new HR strategies, and operational excellence.

Qualifications:

  • 10+ years in HR/Operations with leadership experience.
  • Strong knowledge of HR compliance, audits, payroll, and benefits.
  • Excellent communication, organization, and problem solving skills.
  • Experience in multi location/global HR environments is a plus.
  • Excellent organization skills and multitasking
  • Global experience preferred
  • HR certification, Degree highly preferred

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

About the Company

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V2Soft

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