Job Summary
The Sr. Principal Engineer, Quality, supports CAPA activities, quality metrics, process improvements, change control, product lifecycle initiatives, and regulatory compliance. Serves as the primary Quality contact for hardware, software, and disposable product issues. This role coordinates cross-functional teams, drives timely issue resolution, manages customer-facing investigation documentation and communications, and monitors complaint trends. The position also in partnership with Commercial, R&D, Production Units, and other functions, the role advances product quality, reliability, and customer satisfaction.
Applies broad knowledge of practices used by disciplines outside the primary area of expertise to develop new or improved products and processes. Plans, executes, and functionally directs key assignments requiring independent judgment, with responsibility for product quality, regulatory compliance, and adherence to company policies.
Salary Range: $130,000-135,000K based on experience
Applicants must be authorized to work for ANY employer in the United States. Fresenius Kabi is unable to sponsor or take over sponsorship of an employment visa either now or in the future.
Responsibilities
Develop, implement, and monitor various quality metrics on a local and global level from both a Design Center and Market Unit perspective.
Identify opportunities for continuous improvement and customer satisfaction. Compile and represent data for monthly CAPA Review and Product Review meetings, as well as annual reports.
Guides the conceptualization, development, evaluation, and implementation of new or improved methodologies, processes, and tools for product and/or process changes.
Gather and analyze data for root cause analysis for complaints, CAPA, and/or SCARs. Coordinate and drive efforts to assure CAPAs and associated projects are opened and completed appropriately. Work with
Engineering and Manufacturing to develop and implement corrective actions.
Support Post Market Surveillance through complaint sample evaluations and investigations.
Track, trend, and escalate recurring product issues by analyzing complaint data in the context of field use, complaint severity, recurrence, customer impact, and potential product or patient risk.
Manage or coordinate follow-up activities in response to actionable trends, including escalation for CAPAs, design changes, risk- management activities, including proposals on field corrective actions, or sustaining projects, as applicable.
Serve as the primary Quality Assurance contact for customer communications and/or regulatory inquiries, coordinating timely, accurate, and compliant responses; perform documented risk assessments and analyses to evaluate product quality, patient or user safety, regulatory impact, and the need for escalation or additional corrective action.
Serve as the primary contact for local and global product complaints and SCAR responses, maintaining a comprehensive status summary that covers investigation progress, open actions, responsible functions, documentation, risks, and target completion dates.
Coordinate cross-functional technical investigation activities with Production Units (PUs), R&D, Commercial, Field Service, and other applicable functions to assess complaints, support root-cause determination and issue resolution, maintain visibility and accountability for complaint status, task ownership, dependencies, risks, and delivery timelines, and identify and escalate barriers requiring additional resources, technical or field support, or management action.
Provide quality support for New Product Development. Incorporate knowledge of customer use and product design to predict product effectiveness and anticipate potential failures.
Influence requirements definitions and ensure that reliability, quality, and safety requirements are met.
Mentor and coach Engineering with the development of test protocols and reports.
Act as a subject matter expert in Change Review Board as part of the change control process.
Ensure compliance to regulatory requirements. Uphold quality system. Support internal and external audits.
Advise senior management regarding appropriate actions.
Requirements
The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.
Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is at‑will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
| Location | Lake Zurich, IL |
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder