Sr Principal, Program Management

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.

Position Summary: Responsible for the strategic management of Consumer Service department projects to include regional, organization-wide, and global. Projects may be multi-faceted and highly complex.

DESCRIPTION OF DUTIES

• Manages regional and global projects of various sizes including planning, execution and transition.
• As a senior subject matter expert, occasionally negotiates and influences project direction and/or anticipates potential issues or cross-organizational impacts.
• Provides oversight and status reporting on assigned projects.
• Defines, scopes, plans, communicates and executes the assigned projects.
• Identifies, analyses, defines, and coordinates stakeholder needs.
• Creates, updates, and maintains all documentation related to the projects including charters, work plans, timelines, issue/risk logs and budgets.
• Identifies and facilitates systematic improvements through project management best practices.

• Minimum of 8-10 years of related project management experience.
• Preferred experience utilizing Waterfall and Scrum (Agile) Project Management methodologies.
• Proficiency with MS Office suite (Including Word, Excel, Project, Outlook, PowerPoint).
• Project Management Professional (PMP) or Certified Project Manager (CPM) preferred.
• Six Sigma Green Belt, Prosci ADKAR or CM Certification preferred
• CRM & CMS implementation experience preferred
• PMI PBA/CBAP preferred
• Bachelor's degree in Project Management/Business or a related field, or equivalent.

Pay Range:

$169,000-$304,200 USD

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At Nintendo, we're looking for people who support one another, stay curious, and bring thoughtful creativity to their work. You don't need to match every requirement perfectly, what matters most is your ability to learn, adapt, and collaborate. We value teammates who communicate openly, ask questions, and take initiative to move ideas forward. If you bring care to your craft and a desire to make a positive impact, you'll find a place here. Come join us and create smiles through unique entertainment experiences.

If you need assistance or a reasonable accommodation during the application process due to a disability, please contact recruitingcoordinators@noa.nintendo.com or 425-882-2040.