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Sr Principal Site Reliability Engineer

The Walt Disney Company

San Francisco, CA

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JOB DETAILS
SALARY
$250,500–$335,900 Per Year
SKILLS
Advertising, Architectural Design, Auditing, Automation, Backend as a Service (BaaS), Best Practices, Cloud Computing, Content Delivery Network (CDN), Content Delivery/Distribution, Cross-Functional, Distribution Channel, Entertainment and Media, High Availability, Incident Response, Instrumentation, Leadership, Machine Tool, Media Players, Metadata, Mobile Devices, Multimedia, Multiplatform/Cross-Platform, Network Integration, Network Operations Center, Operations Management, Performance Management, Process Improvement, Reliability Engineering, Service Level Agreement (SLA), Sports, Streaming Technology, Supply Chain, Team Lead/Manager, Technical Strategy
LOCATION
San Francisco, CA
POSTED
30+ days ago
P5/P6: SRE Lead, Content Distribution Engineering


Media Engineering. SF CA / LA CA / NYC


Team Intro


On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.


A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology


+ Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

+ Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

+ Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.


Media Engineering is an innovative organization that is focused on providing the best possible video playback experience, art, and metadata to customers around the world, powered by exceptional technology. This strategic work requires streamlining and repurposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.


Job Description


This role will report to the Senior Vice President of Media Engineering, with a scope spanning several departments and hundreds of developers and operators. You will drive high-availability with an ultimate goal of 99.999% incident-free uptime across the entire platform. You will ensure fast response, proactive prevention, effective monitoring, and sound architectural design.


+ Accountable for platform stability and uptime, from processing platform and content supply chain through CDN delivery and playback.

+ Develop solid understanding of all critical data flows and ensure proper instrumentation and alerting practices.

+ Drive redundancy and resiliency strategy across thousands of servers, network links, in both datacenter and cloud environments.

+ Responsible for Media Engineering’s Incident Response process and ensuring follow-ups and proactive actions to avoid service incidents.

+ Partner with Infrastructure, Operations, Product, and Development teams to ensure best-practices, conducting audits and reviews across each domain.

+ Drive automation strategy for more rapid safe releases, tighter content SLAs, and a more efficient organization.


Minimum Qualifications


+ Minimum of 12 years of engineering leadership experience, including managing and influencing teams directly and indirectly

+ Bachelors or higher degree in Engineering or a related field, or equiv experience.

+ Experience working across complex globally connected teams with a variety of stakeholders

+ Experience with large-scale globally distributed platforms including content preparation, distribution, playback, operations, and infrastructure

+ Possess a vision for exceptional escalation management and engineering excellence.

+ Ability to develop and implement and socialize strategies and tactics to drive improvement in stability, system performance, team capability, and operational efficiency.

+ Knowledge of how to use data to understand and improve business performance.

+ Passion for developing teams, with a focus on continuous learning.

+ Track record of developing strong cross-functional and cross-regional relationships.


Preferred Qualifications


Direct experience with major Content Delivery Network integrations


+ Experience in media streaming technologies, especially media processing workflows and tooling, media players and devices, and content delivery strategies.

+ Experience with both high-scale back-end services (cloud and datacenter) along with client development on a variety of devices (mobile, web, living room devices).

+ Experience with Media Operations and/or Infrastructure management


The hiring range for this position in San Francisco is $250,500 - $335,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10144162

Location: San Francisco,California

Job Posting Company: Disney Entertainment and ESPN Product & Technology
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

About the Company

T

The Walt Disney Company

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Entertainment Venues and Theaters
WEBSITE
https://jobs.disneycareers.com

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