Sr. Product Analyst

Classification: Contract
Contract Length: End of 2026

Responsibilities

• Experience with installation of clinical electronic healthcare systems.
• Working knowledge of Health Information Systems.
• Able to assimilate feedback from clients and actively drive process improvement and culture change as implemented/approved by leadership.
• Uses professional knowledge and experience to advise the client on optimal workflows and system functions.
• Openly shares this knowledge with peers, via Peer-to-Peer training.
• Develops documentation and project content for internal or external utilization.
• Has excellent communication skills verbally and in writing, customer service focus, and is able to work independently or on a project team.
• Drives client communication process to develop and enhance client understanding of the project Best Practice, project timelines, tasks, client commitment, risk/issue impacts and mitigation.
• Independently monitors own work for accuracy and thoroughness.
• Shares knowledge to project teams, clients and drive the process change with clients and within a team.
• Prioritizes own tasks and assists peers with task identification and documentation.
• Understands project deliverables and level of effort to complete. Participates in strategic planning with clients or utilizes project knowledge in the statement of work development process.
• Drives to incorporate Lessons Learned into department practice/methodology, including process improvement.

Requirements

• 5+ years of relevant work experience in a Product Analyst role and working with Electronic Health Record systems
• Must have experience with dictionary build
• Experience working with Pharmacy and Surgical modules preferred
• Strong written and verbal communication abilities.
• Intermediate to expert ability to work in Office suite products: Outlook, Word, Excel, Visio, and Power Point.
• Must have strong documentation skills, organization skills, and the ability to interact with team members cross-functionally.
• Creates deliverables independently.
• Provides coaching and technical and functional guidance on specific project deliverables.
• Leads in communicating requirements to development, testing, education and training teams.
• Experience working in a team-oriented, collaborative environment.
• A sense of responsibility and accountability; someone who takes ownership and initiative.
• Adaptable and flexible.
• Professional demeanor and positive attitude; customer service orientation.
• Ability to learn new technologies, methods, and processes.
• Respect for diversity of experience, characteristics, viewpoints, and opinions.