Amazon.com Inc logo

Sr. Product Designer, Amazon Music Design

Amazon.com Inc
  • San Francisco, CA
    10 days ago

    Job Description

    As a Senior UX Designer focused on the visual experience for millions of fans worldwide, you"ll own large, complex design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight customers across our suite of surfaces. This role sits at the intersection of elevating craft and driving coherence: you"ll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you"ll help ensure each surface and our full product suite feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Success in this role requires strong craft, critical and inventive thinking, clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus.

    Key job responsibilities

    • Own complex visual design projects end to end, from customer research and early concept through evaluation and delivery, effectively communicating design strategies and interaction behaviors throughout the process.
    • Develop high-level customer experience strategy for both the near and long term, navigating ambiguity and bringing clarity to design decision-making through your work.
    • Partner closely with other designers across Amazon Music to elevate the craft and raise the quality bar for what we ship.
    • Develop and refine visual design, IA, and interaction patterns that drive coherence within each surface and across our full suite of experiences, leveraging customer research and frameworks like Jobs to Be Done.
    • Contribute to and evolve a central design system and its application across touch, mouse & keyboard, and remote-specific features.
    • Work with cross-functional teams, including product, engineering, research, data analysis, and conversation design, to define requirements, assess features, and optimize experiences.
    • Present design work to the UX team, product team, engineering team, leaders, and partner organizations for review and feedback.
    • Proactively manage your own work queue, time, and expectations, communicating needs and tradeoffs when priorities shift.

    A day in the life

    You will own large, complex visual design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight millions of fans worldwide. This role sits at the intersection of elevating craft and driving coherence: you"ll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you"ll help ensure each surface and our full suite of experiences feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Working from high-level requirements, you"ll define design flows, interactions, and content strategies in collaboration with business leaders, engineers, and product managers. To be successful, you must be a strong craftsperson and critical, inventive thinker with clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus.

    About the team

    Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Alexaunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Design Flowsunmatched
    • Interaction Flow Diagramunmatched
    • Keyboardsunmatched
    • Musicunmatched
    • Podcastingunmatched
    • Product Designunmatched
    • Product Engineeringunmatched
    • Requirements Managementunmatched
    • User Experience Design (UXD)unmatched
    • User Interface/Experience (UI/UX)unmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder