Sr. Product Engineering Writer – ArcGIS Agents

Overview

Bring your passion for creating engaging and approachable content to a dynamic and influential team at Esri. The documentation writing team is looking for an experienced, creative, and hard-working product engineering writer to create reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Agents, a new geospatial agentic AI capability in ArcGIS Online and ArcGIS Enterprise.

In this role as a product engineering writer, you will work closely with software product development teams across Esri to communicate workflows, best practices, and use cases about agentic mapping applications and custom geospatial agents. We are looking for individuals who have a strong planning, problem-solving, and analytical mindset. Those who can translate complex ideas into clear and compelling messages within established deadlines are well-suited for this role.

Responsibilities

• Write help documentation about ArcGIS Agents that aligns with Esri documentation standards, processes, and release life cycles
• Create blog articles, videos, guides, and tutorials that provide repeatable, real-world workflows, GIS best practices, and applied use cases for ArcGIS Agents
• Collaborate with product software development teams across Esri to help users be successful with ArcGIS Agents and other geospatial AI capabilities
• Stay up to date with the latest advancements in ArcGIS workflows, geospatial best practices, ArcGIS Agents use cases, and AI technologies

Requirements

• Portfolio submission: writing samples of your recent work
• 5+ years of professional writing experience related to GIS; ideally a blended background including technical and creative writing
• Experience with ArcGIS
• Strong knowledge of AI workflows
• Exposure to GIT-based content management systems, including markdown, to create, manage, and publish documents
• Exceptional written and verbal communication skills
• Ability to translate complex concepts into clear, concise, compelling content
• Effective time management and organizational skills
• Demonstrated ability to thrive in an agile, proactive environment with a fluid mix of collaborative and independent work
• Bachelor's degree in GIS, computer science, English, or related field

Recommended Qualifications

• Master’s degree in GIS, computer science, English, or related field
• Exposure to creating custom AI agents
• Experience developing documentation strategies for new products

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