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Sr. Product Management - Technical, Worldwide Grocery Stores Tech (WWGST)

Amazon.com Inc
  • Seattle, WA
    15 days ago

    Job Description

    Want to shape the future of grocery retail? Amazon is building the most beloved, customer-centric grocery stores on earth through Whole Foods Market and other Amazon Grocery banners. To achieve this, we are enabling our in-store team members with advanced technology and solutions that allow them to exceed customer expectations and level-up the in-store shopping experience.

    The Worldwide Grocery Store Tech (WWGST) team builds the tools that store leaders depend on and use every day to operate Amazon"s physical retail locations. Our technology provides team members with the information they need to serve customers more effectively and execute critical tasks such as ordering products, managing inventory, and delighting customers in their in-store interactions. We empower our team members to create memorable experiences for customers shopping for their weekly grocery needs and help them find the freshest products every time they walk into a store.

    Key job responsibilities

    • Own the product vision and roadmap for technology solutions that directly impact thousands of store team members and millions of grocery customers.
    • Work backwards from customer needs to define, build, and launch innovative tools that simplify complex store operations while raising the bar on freshness, availability, and the overall shopping experience.
    • Partner closely with engineering teams, store operations leaders, and business stakeholders to translate ambiguous problems into clear product strategies and deliver measurable results at scale.

    This is a high-impact role where you will combine deep technical judgment with a passion for physical retail to invent on behalf of two distinct customers: the in-store team members who rely on our tools every day, and the grocery shoppers who expect a world-class experience every time they visit. If you are excited about working at the intersection of technology and physical retail, thrive in ambiguity, and want to directly influence how millions of customers experience grocery shopping, we want to hear from you.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Customer Experienceunmatched
    • Grocery Storesunmatched
    • Inventory Managementunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Product Strategyunmatched
    • Retailunmatched

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