Sr. Product Manager

Location: Remote, USA

(Hybrid in Wayne, PA or Naperville, IL, or remote within the United States)

 

 

As a Senior Product Manager at Frontline Education, you will own customer and

business outcomes for key product areas that help school districts operate more

effectively and support the people who make learning possible. You will work

within an empowered Product, Design, and Engineering team, partnering closely

to identify meaningful customer problems, define measurable outcomes, and

deliver solutions that create lasting value for educators and administrators.

This role is especially well-suited for someone who thrives in understanding

customer needs, uncovering opportunities through research and discovery, and

translating insights into clear product direction and measurable impact. Working

at the intersection of customer needs, business priorities, and evolving

technology, you will help bring clarity to complex problems and deliver intuitive,

scalable experiences designed for the real world of education.

 

• Define and evolve product strategy grounded in customer insight, data, business

priorities, and a deep understanding of the education landscape

• Partner closely with Product Design and Engineering in an empowered product

team model with shared accountability for customer and business outcomes

• Translate complex problems into clear outcome-based priorities, roadmaps, and

measurable customer and business outcomes

• Spend significant time engaging with customers and stakeholders through

discovery, research, and validation activities to uncover unmet needs and

opportunities

• Lead discovery, prototyping, experimentation, and validation efforts to

accelerate learning, reduce risk, and improve decision quality before scaling

investment

• Make thoughtful prioritization and trade-off decisions that balance customer

needs, business goals, technical realities, and long-term product strategy

• Use qualitative and quantitative insights to inform decisions, improve customer

experiences, and identify opportunities to drive adoption, retention, satisfaction,

and operational efficiency

• Align cross-functional stakeholders around product direction, success metrics,

priorities, and desired outcomes

• Champion simple, scalable solutions that improve usability and deliver

meaningful long-term value for customers and the business

• Explore emerging technologies and AI-driven capabilities in practical ways that

improve customer workflows, operational effectiveness, and user outcomes

What you bring to help us grow

• Experience leading product initiatives in a SaaS or technology-driven

environment

• A track record of delivering products that solve meaningful customer problems

and drive measurable business and customer outcomes

• Strong customer discovery, product strategy, and prioritization skills, with the

ability to translate insights into actionable product direction

• Experience working within cross-functional Product, Design, and Engineering

teams to deliver customer and business impact

• Confidence working with data to inform decisions, evaluate success metrics, and

communicate insights clearly

• Experience collaborating across teams including engineering, design, sales,

customer success, and other customer-facing roles

• Strong ability to connect strategy with execution and align teams around a

shared vision and measurable outcomes

• Experience navigating ambiguity and defining clear paths forward in complex

problem spaces

• Strong stakeholder management, influence, and cross-functional leadership

abilities without relying on direct authority

• Experience leading experimentation and validation efforts to improve learning

velocity and decision quality

• Familiarity with education technology or a strong interest in improving

outcomes for schools and communities

 

• A natural curiosity for understanding users, systems, workflows, and

opportunities for improvement

• Comfort navigating ambiguity and making thoughtful decisions as new

information emerges

• A collaborative mindset that values diverse perspectives, empowered teams,

and shared accountability for outcomes

• A focus on continuous learning and openness to new tools, approaches, and

ways of working

• A practical, responsible approach to applying technology and AI capabilities to

improve customer and business outcomes

• The ability to balance long-term vision with near-term execution and

measurable impact

• The ability to navigate complexity, influence without authority, and drive

alignment across diverse stakeholders

 

At Frontline Education, we’re reimagining what’s possible by becoming an AI-first

organization, transforming how we think, work, and serve the educators who

shape our schools every day. By using AI in thoughtful, practical ways, we’re

creating tools that help educators save time, gain insights, and focus more on

what matters most, their students.

 

As part of our team, you’ll be expected and empowered to build and apply AI

skillsets that grow with you, because at Frontline Education, technology amplifies

what matters most: the human drive to learn, improve, and make a difference.

 

• Bonus eligibility

• 401(k) with company match

• Comprehensive health, dental, and vision coverage

• Employee stock purchase plan

• Personalized Time Off Plan

• Reimbursement for tuition

 

Frontline Education is an equal opportunity/affirmative action employer. We

aspire to have an inclusive workplace and strongly encourage suitably qualified

applicants from a wide range of backgrounds to apply and join our team.

 

 

As part of our interview process, Frontline uses video conferencing tools that

include photo capture and may include automated transcription features. A

screenshot or photo will be taken at the start of the interview for internal

identification and record-keeping purposes only, and transcription may be used

to support notetaking and evaluation consistency. These materials are used solely

by our recruiting and hiring teams, stored securely, and not shared outside the

hiring process. Candidates may opt out of the transcription at any time by

notifying their recruiter in advance. Frontline processes this information in

accordance with applicable data privacy laws and only for legitimate business

purposes related to recruitment and hiring.

 

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