Job Description
Amazon's Marketplace connects over 2 million businesses, big and small, to millions of Amazon Customers. Amazon"s External Fulfillment (EF) team empowers businesses who ship from their own warehouses (Merchant Fulfillment Network - MFN) with fulfillment and transportation technology that drives Customer demand generation, streamlines warehouse operations, and provides domestic/international transportation solutions to deliver with speed and reliability to Customers.
We are seeking a Senior Product Manager to lead the Buy Shipping product, which allows millions of merchants globally to access shipping labels from a suite of carriers, and ship packages from their warehouse to Customers. Annual shipping revenue on this product is >$1Bn today. You will be responsible for the driving the long term product vision, end to end improvements in the Seller shipping experience/Customer delivery experience, and overall product adoption, while owning the business P&L.
This role requires strong business acumen and product sense to drive adoption at scale. You will collaborate with multiple teams including WW EF, Marketplace teams, ShipTech, and marketing teams.
Key job responsibilities
- Own the product vision & roadmap - Define and drive the long-term product vision and strategy for Buy Shipping, the platform enabling millions of global merchants to access multi-carrier shipping labels and ship packages to customers.
- Improve the end-to-end experience - Drive end-to-end improvements across both the Seller shipping experience and the Customer delivery experience.
- Drive adoption at scale - Grow overall product adoption across a global merchant base, applying strong business acumen and product sense.
- Lead cross-functional collaboration - Partner across multiple teams including WW EF, Marketplace, ShipTech, and Marketing to align on priorities and deliver results.
- Leverage carrier partnerships - Manage and optimize the suite of carrier integrations that power merchant shipping options.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
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