Sr. Product Manager, Ops Scale, US MFN

Amazon

Seattle, WA

Apply

JOB DETAILS

SKILLS

Artificial Intelligence (AI), Automation, Autoscaling, Best Practices, Business Development, Business Growth, Business Skills, Cross-Functional, Customer Experience, Customer Support/Service, Data Analysis, Finance, Leadership, Machine Tool, Market Research, Market Segmentation, Metrics, Operations Management, Partner Sales, Performance Metrics, Problem Solving Skills, Product Management, Product Marketing, Product Programs, Project/Program Management, Qualitative Research, Quantitative Research, Sales, Statistics, Technical Operations

LOCATION

Seattle, WA

POSTED

30+ days ago

Description Do you want to lead a strategic role that shapes how we work with Selling Partners to ensure the best possible Seller Experience on Amazon? Do you have the ability to see the big picture of Amazon's business, going into details with data and exercising business acumen? This is a leadership opportunity to drive product and programs, requiring a strong level of judgment with a high level of executive visibility. Amazon's US 3P Business represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable our Sellers to grow and deliver unique products and services to customers. Our US 3P Business has an incredible opportunity and thus we can reinvent everything from the Seller experience to the Customer experience. As we continue to scale, we need to move faster - building smarter operational foundations that allow us to grow without linearly scaling the effort required to support that growth. We are looking for a Sr. Product Manager, Ops Scale to define and own the roadmap for scaling operations through AI-driven tooling, self-service solutions, and standardized pilot frameworks. As the business expands, this role will be directly responsible for identifying, building, and deploying tools that drive measurable labor savings and reduce overall operational burden. You will establish a standardized end-to-end pilot intake process - including reporting criteria and success metrics - to ensure new initiatives are evaluated consistently and scaled with confidence. You will work with cross-functional tech teams, operations stakeholders, and business partners to translate operational pain points into scalable product solutions. The role involves significant use of data and stakeholder feedback to measure the impact of automation strategies and is expected to make frequent senior-level presentations to drive decisions at both ongoing and strategic levels. Key Product Management job functions are: -Design and implement a standardized end-to-end pilot intake process in partnership with cross-functional stakeholders, establishing shared reporting criteria, evaluation frameworks, and success metrics that validate repeatable, reportable outcomes without requiring incremental labor investment to scale -Identify, build, and deploy AI-powered tools that reduce manual operational effort and enable teams to self-serve, minimizing reliance on scaled labor as volume increases -Own and maintain the automation and tooling roadmap focused on labor savings, operational efficiency, and scalable self-service solutions aligned to business growth targets -Quantify and track labor savings and efficiency gains through rigorous data analysis, establishing clear baselines, KPIs, and reporting cadences for all initiatives -Address barriers through structured problem solving, stakeholder alignment, and coordination with internal engineering and operations partners -Partner with other product and program managers to identify reusable patterns, influence platform development, and share best practices for automation and scale Key job responsibilities - 5+ years of end-to-end product delivery experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience in areas such as market research, statistics, finance or qualitative/quantitative research Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience as a product manager or owner - Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

Resume Resources

Free Resume Templates Free Resume Builder