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Sr. Product Manager - Tech , Amazon Leo

Amazon.com Inc
  • Redmond, WA
    4 days ago

    Job Description

    Amazon Leo is Amazon"s low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

    The Senior Product Manager - Technical will be at the forefront of defining the developer experience strategy, development of sandbox environments, and automation of documentation to accelerate timing and improve the overall experience of customer onboarding.

    This Sr. PM-T will develop a common vision and scope, establish timelines, and drive system readiness for launching Leo services. The role will work in partnership with Leo Engineering, AWS, and Amazon teams to execute the plan.

    Key job responsibilities

    The successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey:

    Own and drive key input metrics to measure developer experience success; establish baselines and track CX impact over time

    Author PR/FAQs for new developer experience capabilities; define product requirements and make tradeoff decisions with senior engineering leaders

    Conduct direct developer observation sessions to identify unarticulated needs; translate insights into product direction changes distinct from explicit customer requests

    Lead large, global, and complex technology initiatives cross-functionally with Leo Engineering, AWS, and Amazon teams

    Provide visibility and clear communication to senior leadership through business reviews and operating plans

    Own end-to-end system readiness and post-launch iteration to scale globally and deliver the best customer experiences

    Build mechanisms to simplify and continuously innovate in an ambiguous, greenfield environment

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    A day in the life

    Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.

    Mentorship & Career Growth

    Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

    Innovation is part of our DNA! Our goal is to be Earth"s most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Automationunmatched
    • Broadbandunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • DNAunmatched
    • Documentationunmatched
    • Frequently Asked Questions (FAQ)unmatched
    • Governmentunmatched
    • Hospitalunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Needs Assessmentunmatched
    • Onboardingunmatched
    • Product Managementunmatched
    • Product/Service Launchunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Regulationsunmatched
    • Requirements Managementunmatched
    • Small Businessunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • United States Citizenunmatched
    • Wireless Communicationsunmatched

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