Amazon.com Inc logo

Sr. Product Manager-Tech, Event Automation & Intelligence

Amazon.com Inc
  • Seattle, WA
    1 day ago

    Job Description

    Want to build and define how Amazon utilizes AI to run Amazon"s biggest shopping events? We"re hiring a Senior Product Manager - Technical to own EMERGE - the AI-native platform that orchestrates Prime Day, Black Friday, and 30+ high-velocity events across 22 marketplaces - with complete authority over the product"s roadmap and future.

    This is one of the most hands-on AI product roles at Amazon. EMERGE is transforming from an orchestration platform into a multi-agent AI system where specialized agents create events, generate content, manage levers, and coordinate 40+ partner teams - work that once took weeks now happens in minutes. You will define what AI-native event execution looks like for the entire company, and you"ll do it with rare autonomy: you own the UX, the technical architecture direction, and the business strategy end-to-end.

    • Design and ship multi-agent AI systems on the bleeding edge of AI integration at Amazon - agentic workflows, multi-agent coordination, and intelligent automation in production at global scale
    • Total product ownership: you are the single decision-maker for roadmap, user experience, technical direction, and business outcomes - no committees.
    • Your work appears on Amazon"s highest-traffic pages during the company"s highest-revenue events
    • Influence how 10+ organizations across Tech, Stores, Marketing, and Merchandising adopt AI automation

    Key job responsibilities

    Own EMERGE (Event Orchestration) completely - vision, roadmap, UX, technical direction, and business strategy. You are the single-threaded leader with final authority over what the product becomes

    • Define and execute the platform"s AI-native transformation: design the multi-agent architecture (event orchestration, event creation, lever management, content/wireframe generation, and strategy agents) that automates event execution company-wide
    • Push the frontier of applied AI at Amazon - evaluate emerging agentic patterns, run pilots, and scale what works into production systems serving hundreds of millions of customers
    • Design the human-AI interaction model: decide where agents act autonomously, where humans steer, and where manual control remains - and build the UX that makes that seamless
    • Own a portfolio of 25+ partner integrations, building data-driven business cases that influence partner team roadmaps across 8+ organizations
    • Establish the governance mechanisms - SLA frameworks, automated validation, guardrails - that let AI agents move fast on customer-facing surfaces without compromising safety
    • Author strategic documents (PR/FAQs, OP1 inputs, 3-year plans) and present your AI strategy to senior leadership up to VP level
    • Drive operational excellence and event readiness for Prime Day and other tentpole events

    A day in the life

    You own this product outright - so your day is what you decide it should be. That might mean a morning design session on your next AI agent: how should the event-creation agent handle ambiguity, when should it ask a human, and what does the review UX look like? Midday, you"re running an evaluation of a new agentic pattern against your production baseline, deciding whether it"s ready for the front page of Amazon. Afternoon, you"re pitching a partner org on replacing their manual workflow with your agent-driven integration - armed with pilot data proving the efficiency gain.

    Your internal customers are the event managers, marketing, and merchandising teams who execute Amazon"s events worldwide; your product"s job is to give them AI teammates that eliminate their manual work. Your stakeholders span capacity planning, content, homepage, advertising, and deal-sourcing teams across 8+ organizations. The problems are the interesting kind: How autonomous can an agent be when a mistake shows up on Amazon"s homepage during Prime Day? How do you design trust and control into agentic UX? How do you make one AI-native platform the source of truth an entire company builds on?

    During event season, you"re watching your agents execute live at global scale. Between events, you"re setting the direction - because the roadmap is yours, from the next quarter"s launches to the three-year vision.

    About the team

    The WW Events Tech team owns the technology behind Amazon"s high-velocity events - the systems that plan, orchestrate, and execute Prime Day, Black Friday/Cyber Monday, and dozens of recurring events across 22 marketplaces. We are betting the future of this space on AI: our mission is to make Amazon event execution AI-native, where agents do the work of coordination, creation, and validation that once consumed weeks of effort from 40+ teams.

    We"re a builder culture operating at the front edge of Amazon"s AI adoption, with direct senior leadership visibility and an appetite for bold bets. Product managers here have real authority - you work daily with engineers and Principal Engineers, own your space end-to-end, and see your decisions reflected on Amazon"s highest-traffic pages within weeks, not quarters. We value bias for action, data-driven influence, and backbone. The platform foundation is built and adopted by 40+ teams; the AI-native chapter is just beginning, and this role is the author of it.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Advertisingunmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Automationunmatched
    • Business Caseunmatched
    • Business Strategyunmatched
    • Capacity Managementunmatched
    • Content Managementunmatched
    • Customer Relationsunmatched
    • Event Managementunmatched
    • Event Marketingunmatched
    • Frequently Asked Questions (FAQ)unmatched
    • Human Interactionunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Merchandisingunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Production Systemsunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Service Level Agreement (SLA)unmatched
    • Strategic Planningunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Wireframesunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder