Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services

Amazon

SEATTLE, WA

JOB DETAILS
SKILLS
Advertising, Advertising Operations, Analysis Skills, Artificial Intelligence (AI), Asset Management, Automation, Business Development, Business Writing, Campaigns, Creative Services, Cross-Functional, Establish Priorities, Finance, Internet/Online Service, Knowledge Base, Knowledge Management, Leadership, Metadata, Operational Audit, Product Engineering, Product Management, Product Marketing, Product Programs, Product Strategy, Product Support, Project/Program Management, Qlik, Quality Metrics, Requirements Management, Resource Management, Risk Analysis, Salesforce.com, Slack, Tableau, Team Lead/Manager, Technical Leadership, Technical Strategy, Technical Writing, Trading/Stockbroking
LOCATION
SEATTLE, WA
POSTED
30+ days ago
Description Are you passionate about using technology to eliminate inefficiencies and transform how teams work? We are seeking a Sr. Product Manager - Technical (PMT III) to drive the strategy, development, and delivery of automation and AI-powered solutions that streamline Services team workflows. You will own a portfolio of high-impact engineering initiatives focused on cross-tool integrations, AI-ready infrastructure, and intelligent automation that collectively target millions in annual operational savings. This role sits at the intersection of product management, engineering, and operations - requiring you to deeply understand complex advertising workflows, identify strategic automation opportunities, and deliver scalable solutions that serve hundreds of internal users across all Services teams. Key job responsibilities * Define product vision, strategy, and roadmap for a portfolio of automation and efficiency initiatives spanning campaign workflow optimization, knowledge management, creative asset management, and AI agent development * Drive end-to-end delivery of cross-tool integrations (e.g., Salesforce, Slack) by writing business requirements documents, conducting technical scoping with engineering teams, managing partner team dependencies, and navigating security and compliance approvals *Own the product strategy for a centralized, AI-enabled Advertising Services Knowledge Base - establishing governance frameworks, content quality standards, and metadata architecture, enabling role-specific agent customization * Collaborate with engineering teams to accelerate platform launches, both within the team and supporting away teams, by determining optimal resource allocation, defining launch criteria, and projecting in-year operational savings * Identify and prioritize new automation opportunities through deep operational analysis, quantify productivity impact, validate savings estimates with Finance, and present proposals to senior leadership A day in the life You will start your day reviewing project status across multiple in-flight engineering initiatives - checking whether technical scoping is on track, unblocking partner team dependencies, and assessing risks to delivery timelines. You might spend your morning in a design review with engineers, asking probing questions about scalability, or designing data governance mechanisms. After lunch, you could be drafting a business requirements document for a Salesforce integration, synthesizing input from Campaign Managers, Ad Operations, and Creative Services to define requirements that serve the entire organization. Later, you may meet with Finance to validate productivity estimates for a creative workflow automation project, then close the day by preparing a status update for leadership on your portfolio's progress toward annual savings targets. No two days are the same, but every day involves making trade-offs, clearing blockers, and driving decisions that move complex, cross-functional initiatives forward. About the team 5+ years of product or program management, product marketing, business development, or technology experience Bachelor's degree or equivalent Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Basic Qualifications - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 166,300.00 - 225,000.00 USD annually USA, WA, SEATTLE - 151,200.00 - 204,600.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles