Sr. Product Manager, Technical, Embedded Software, Amazon LEO Antenna Systems

Amazon LEO is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

The Sr. Product Manager - Technical, will play a pivotal role in defining and implementing the software roadmap critical to connect devices to the LEO satellite communication system. The successful candidate must have direct experience with embedded software connecting satellite and/or wireless broadband services for residential (B2C) and enterprise, telecom, and mobility customers (B2B). You will own the development of architecture, solutions, systems integration and product features for managing embedded software systems on customer terminals (CTs) and WiFi routers/gateways, as well as AWS services and applications for telemetry, over-the-air updates, and various other manageability features.

Key job responsibilities

• Work directly with customers, engineering teams, and operational stakeholders to define LEO embedded software service features via working backwards, business requirements documents which can easily be translated into product and engineering deliverables.
• Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap.
• Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch.
• Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international.
• Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful.
• Establish goals and reviewing metrics to identify opportunities and deliver success.
• Research and identify new opportunities to innovate on behalf of our customers.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team

The LEO Antenna Systems Product management team supports the devices that connect our customers to the LEO network. We work with engineering to deliver the product hardware and software for both applications and the underlying embedded Linux system. We work hand in hand with hardware, engineering and operations teams to deliver a great experience for our customers.