Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We're proud of our values-forward culture that offers our people:
- Mission-oriented work
- Diverse and inclusive culture
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
- Work-from-home flexibility
- Fitness Center Reimbursements
- Streaming Good time off for volunteering
- Wellness workshops
- Buddy Program for new HealthStreamers
- Collaborative work environment
- Career growth opportunities
- Continuous learning opportunities
- Inspiring workspaces to collaborate and connect with other HealthStreamers
- Free employee parking at our Resource Centers in Nashville and San Diego
At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
The Senior Product Marketing Manager (SPMM) - Pre and Post-Acute Markets at HealthStream is a first-of-its-kind role dedicated exclusively to the skilled nursing, behavioral health, ambulatory, community health, and extended care settings that make up HealthStream's growing post-acute portfolio. This person will serve as the go-to market expert and sole dedicated marketer for these care settings, owning the strategy, messaging, and execution across a diverse and complex landscape of buyers, personas, and regulatory environments. The SPMM will work closely with the Director of Product Marketing and build deep collaborative relationships across solution lanes, product management, sales, and clinical teams - ensuring that marketing efforts are tightly aligned with how post-acute organizations actually operate, buy, and think. This role demands not just healthcare knowledge, but fluency in the language, priorities, and challenges of each distinct care setting: from the census-driven pressures of a skilled nursing facility to the unique compliance and funding dynamics of a Federally Qualified Health Center. The ideal candidate is a self-directed, high-output marketer who leverages AI tools as a force multiplier and thrives in a highly cross-functional environment.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
- Strategic Leadership: Develop and execute robust go-to-market strategies and integrated marketing campaigns for our growing application suites tailored to post-acute and community care settings, including skilled nursing facilities (SNF), behavioral health organizations, Federally Qualified Health Centers (FQHC), assisted living and memory care (ALF), ambulatory surgery centers (ASC), home health and hospice (HHH), critical access hospitals, and physician groups. Ensure each GTM strategy accounts for the distinct buyer personas, funding models, regulatory pressures, and clinical priorities unique to each setting.
- Cross-Functional Collaboration: Serve as the connective tissue across multiple solution lanes, partnering closely with Product Management, Sales, Customer Success, Implementations, and solution product marketers across all post-acute suite areas. This person must be highly collaborative by nature - building trust across teams with competing priorities, and ensuring that post-acute market needs are consistently represented in planning, roadmaps, and campaigns. Proactively engage with subject matter experts, clinical advisors, and customers to inform strategy.
- Market Research and Insights: Develop and maintain deep expertise across each post-acute and community care setting - understanding the language, acronyms, reimbursement structures, regulatory environment, staffing challenges, and technology adoption patterns that define each market. Conduct ongoing competitive analysis, win/loss reviews, and buyer research to ensure HealthStream's positioning remains sharp and differentiated. Leverage AI tools to accelerate research synthesis and competitive monitoring.
- Messaging and Positioning: Build and maintain distinct messaging and positioning frameworks for each post-acute care setting and suite served by HealthStream. Understand and articulate the differences in how a Director of Nursing at a SNF thinks versus an administrator at an ALF or a compliance officer at an FQHC. Develop persona-specific narratives that speak to each buyer's pressures, goals, and preferred language - avoiding a one-size-fits-all approach across a highly varied market landscape.
- Sales Enablement: Equip post-acute sales teams with targeted tools and collateral tailored to each care setting, including setting-specific battle cards, persona guides, objection handling frameworks, case studies, ROI tools, and presentations. Ensure sellers can speak credibly to the operational realities of each market and differentiate HealthStream's suite offerings from competitors. Be a resource for the field by staying current on regulations, trends, and buyer sentiment across all post-acute settings.
- Budget Management: Manage the post-acute marketing budget with a strong ROI mindset, prioritizing spend across care settings based on pipeline opportunity, product maturity, and growth targets. Make data-driven decisions on channel mix and asset investment, and report on budget performance to leadership regularly.
- Performance Metrics and Analysis: Own and achieve key performance indicators (KPIs) across the post-acute portfolio, including MQLs, SQLs, pipeline growth, marketing-generated net opportunity value (NOV), and suite-specific engagement metrics. Track performance by care setting to identify where marketing investment is driving the most impact and where gaps exist.
- Campaign Execution: Collaborate with the performance marketing team to design and implement campaigns across email, SEM/SEO, social media, digital advertising, account-based marketing (ABM), content marketing, and webinars - with messaging and targeting calibrated to each post-acute setting. Lead campaign planning for key moments such as major trade shows, product launches, and seasonal buying cycles relevant to post-acute markets.
- Influence Stakeholders: As the only dedicated marketer for the post-acute segment, this person must be confident advocating for their markets, influencing roadmap prioritization, and gaining alignment from stakeholders across product, sales, and executive leadership - often without direct authority. Must be comfortable presenting strategy, data, and market insights to VPs and SVPs and driving decisions through credibility and clarity.
- Innovation and Continuous Improvement: Actively leverage AI tools - with proficiency in platforms such as Claude and Jasper - as a core part of their workflow to increase output, accelerate content development, and scale marketing programs across multiple care settings simultaneously. Candidates should be able to demonstrate how they use AI not just for search or ideation, but as an integrated part of their content, research, and campaign production workflows. Stay current on post-acute industry trends and HealthStream product innovations to continuously sharpen positioning and identify new growth opportunities.
- Leadership and Development: As the first dedicated post-acute marketer at HealthStream, this person will have the opportunity to build the function from the ground up - establishing best practices, playbooks, and processes that will scale as the team grows. Must be comfortable operating independently, setting their own priorities, and getting work done. Strong interest in growing into a leadership role over time is a plus.