Sr Product Mgr - Consumer Lending

Back to search results Sr Product Mgr - Consumer Lending Charlotte, North Carolina; Newark, Delaware; New York, New York; Boston, Massachusetts; Jacksonville, Florida; Phoenix, Arizona Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for developing and managing the end-to-end product life cycle for highly complex products. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.The Home Equity Product Strategy Manager is responsible for developing and executing the strategic roadmap for Home Equity products, including Home Equity Lines of Credit and related lending solutions. This role manages highly complex product initiatives across the the product life cycle, with accountability for market research, competitive analysis, pricing strategy, client experience, risk management, product performance, and growth opportunities. The position requires close partnership across Digital, Sales, Marketing, Fulfillment, Servicing, Risk, Legal, Compliance, Finance, and Technology to modernize the Home Equity experience, strengthen product competitiveness, and deliver value for clients and the business.The Home Loans Product team is responsible for the end-to-end product management of mortgage and Home Equity solutions across all channels at Bank of America.We are seeking a strategic, results-oriented product leader with deep consumer lending expertise, strong direct-to-consumer marketing acumen, and the ability to translate market insights, client needs, and business priorities into a clear Home Equity product strategy.This role requires strong partnership and influence skills, with the ability to build trusted relationships across Front Line Units such as Digital, Sales, Marketing, Fulfillment, Servicing, and Technology, as well as Second Line Units including Risk, Legal, and Compliance.This role will also have accountability for the client experience, including monitoring satisfaction trends, complaint themes, operational pain points, competitive gaps, and partner resolutions for issues, risks, and escalations.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilityInternal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Responsibilities:Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilitiesOversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit marginsProvides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscapeIdentifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellenceManages risk through implementing and monitoring effective controls in partnership with key support partnersPartners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption ratesDevelops and influences product strategy, driving products to provide comprehensive solutions across the bankLOB Specific Responsibilities:Develops and owns the Home Equity product strategy and roadmap, aligning initiatives to business priorities, client needs, risk appetite, channel strategies, and growth objectivesLeads product development and deployment planning for complex Home Equity initiatives, including business cases, requirements, go-to-market plans, operational readiness, and success measuresMonitors portfolio performance, economics, pricing, margins, and product profitability to identify opportunities that improve growth, competitiveness, and financial outcomesConducts market research, competitive analysis, and client behavior analysis to identify emerging trends, product gaps, and opportunities to modernize the Home Equity experiencePartners with Sales, Marketing, Digital, Fulfillment, Servicing, Finance, Risk, Legal, Compliance, and Technology to deliver integrated product strategies across channels and client segmentsOwns client experience insights for the product, including satisfaction drivers, complaint themes, escalation trends, friction points, and opportunities to simplify or improve the customer journeyDrives execution of strategic initiatives by influencing stakeholders, resolving issues, managing dependencies, and ensuring clear communication across leadership and partner teamsProvides product expertise and strategic guidance to sales, marketing, and operational partners, including support for training, communications, and internal education materialsManages product risk through effective controls, issue identification, remediation planning, and ongoing partnership with risk and compliance stakeholdersBuilds executive-ready updates, recommendations, and decision materials that communicate product performance, strategic choices, business trade-offs, and implementation progressIdentifies opportunities to streamline processes, improve operational excellence, and strengthen the appeal and accessibility of Home Equity solutionsRequired Qualifications:Demonstrated strategic planning/product management skillsStrong analytical skills with breadth of viewNegotiation skills7+ years of relevant experience5+ years of product management, product strategy, or related experience within consumer lending, financial services, or a comparable regulated environmentExperience developing product strategies, business cases, roadmaps, and cross-functional implementation plansStrong understanding of consumer lending products such as Home Equity, Mortgage, Credit Card, Auto, or related secured or unsecured lending solutionsDemonstrated ability to analyze market trends, competitive dynamics, portfolio performance, and client insights to inform product decisionsProven ability to lead complex initiatives across multiple partners, channels, and audiences while managing priorities, dependencies, and deadlinesStrong risk management mindset with attention to controls, issue identification, regulatory considerations, and timely mitigationExcellent executive communication skills, including the ability to develop clear PowerPoint materials, present recommendations, and influence decisions at multiple organizational levelsAbility to collaborate effectively, build trusted partner relationships, and gain commitment across matrixed teamsStrong analytical, problem-solving, and process management skillsStrategic direct-to-consumer marketing knowledge and ability to connect product strategy to client acquisition, engagement, and retention opportunitiesAdaptable self-starter with strong judgment, ownership, and ability to operate effectively in a changing business environmentDesired Qualifications:Product management experience across consumer lending (e.g. Credit Card, HELOC, Mortgage, Auto)Experience with product pricing, portfolio economics, profitability analysis, or P&L managementExperience improving digital, sales, fulfillment, servicing, or end-to-end client journeysExperience with product prequalification, eligibility, credit policy, or underwriting strategyExperience preparing executive-level materials, strategic recommendations, or governance updatesSkills:CollaborationExecutive PresenceOral CommunicationsPresentation SkillsProblem SolvingAttention to DetailContinuous ImprovementInfluenceProduct ManagementStrategic ThinkingBusiness AnalyticsInnovative ThinkingMarket AnalysisProcess ManagementReportingProduct StrategyConsumer LendingClient ExperienceP&L and Portfolio ManagementStakeholder ManagementRisk ManagementShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26026212 Manages People: No Travel: Yes, 5% of the time Age requirement: Must at least be 18 years of age. Massachusetts pay and benefits information Massachusetts pay range: $116,600.00 - $174,300.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve New York pay and benefits information New York pay range: $116,600.00 - $174,300.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve Share: Save job Job saved