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Sr. Program Manager, Quick Commerce Expansion Planning

Amazon.com Inc
  • Bellevue, WA
    6 days ago

    Job Description

    In this role, you will own the upstream funnel for Quick Commerce (QC) new launch sites - the strategic and tactical work that moves a site from initial identification through site selection and handoff to downstream delivery teams. The Sr. Program Manager will own a regional pipeline of prospective sites and drive comprehensive reporting on expansion initiatives, partnering with cross-functional stakeholders to source, evaluate, qualify, and advance sites through the selection funnel. You"ll manage critical early-stage milestones, assess and mitigate risks before they reach execution, and standardize the documentation and decision processes that govern how sites enter and move through the pipeline - all while managing high-impact special projects, from operational deep-dives to executive-level analytics. Your influence will extend across our entire quick commerce ecosystem, shaping how we identify, prioritize, and select the sites that scale and optimize our operations.

    The successful candidate will combine strong analytical capabilities with quick commerce operational knowledge, demonstrating experience in fast-paced project environments and a track record of leveraging data to drive site selection and pipeline decisions. Building durable relationships across partner teams and proactively managing risk are just as critical as the analytical work - superior communication skills and the ability to influence cross-functional stakeholders are crucial for success in this role.

    Join our team and help revolutionize the quick commerce industry through data-driven decision making and strategic operational excellence.

    Up to 20% travel

    Key job responsibilities

    An effective QC Expansions Program Manager is committed to driving organizational excellence by focusing on five strategic areas: (1) Site Identification & Pipeline Management, (2) Stakeholder Collaboration & Relationship Building, (3) Risk Mitigation, (4) Process Optimization, and (5) Strategic Growth. By concentrating on these areas, the Program Manager will contribute to the ongoing success of our quick commerce expansion through:

    • Developing and managing the site pipeline from identification through site selection and handoff, coordinating with multiple stakeholder teams across Real Estate, Operations, Technology, and Finance to source, evaluate, and qualify candidate sites.
    • Building and sustaining strong cross-functional relationships that keep the funnel moving - proactively identifying and resolving complex challenges that pose risks to site selection and handoff, leveraging data-driven analysis and SME collaboration.
    • Driving standardization of site selection criteria, evaluation frameworks, and handoff documentation across the network while conducting regular benchmarking to identify and implement improvements.
    • Managing a diverse pipeline of prospective sites simultaneously, effectively communicating pipeline health, selection decisions, and risks to senior leadership through clear, actionable insights.
    • Collaborating with cross-functional teams to optimize site selection criteria and expansion strategy, ensuring each site is thoroughly de-risked and cleanly handed off to downstream execution teams.
    • Bonus if you bring a construction or cost lens to the front of the funnel - experience in cost estimation, construction, or pre-construction helps you pressure-test a site"s feasibility and identify cost early, so you can flag scope and cost risks before a site advances rather than discovering them downstream.

    A day in the life

    A day in the life As a QC Expansions Program Manager, your day revolves around orchestrating a pipeline of prospective sites from identification through selection and handoff. You begin by reviewing pipeline dashboards and addressing any critical issues. Throughout the day, you"ll lead virtual meetings with various stakeholders, including Real Estate for site sourcing and selection updates, Design Engineering for early feasibility on layouts, and internal partners on selection criteria and handoff readiness. You"ll analyze site data to identify potential risks early, make key decisions to unblock the funnel, and drive resolution of selection risks before they reach execution. Time is spent preparing executive summaries, ensuring pipeline documentation is current, and developing standardized processes to improve future site selection. Your role is to keep all moving parts aligned and the funnel flowing efficiently - building the relationships and managing the risks that make clean handoffs possible.

    About the team

    About the team Our team"s mission is to set and achieve challenging yet attainable goals. We leverage data and robust mechanisms to track progress, escalate issues when needed, and solve problems efficiently. We maintain constant feedback loops to align our objectives with customer expectations. Adaptability is key - we"re always prepared to pivot in response to shifting business priorities.

    We take pride in our strong sense of ownership, actively identifying and filling gaps across the organization. Our team thrives on taking initiative, driving improvements, and ensuring seamless execution of QC projects through data-driven decision-making and effective stakeholder management.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Analysis Skillsunmatched
    • Benchmarkingunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Construction Estimatesunmatched
    • Cost Estimatesunmatched
    • Cross-Functionalunmatched
    • Data Analysisunmatched
    • Documentationunmatched
    • Documentation Standardsunmatched
    • Ecosystemsunmatched
    • Establish Prioritiesunmatched
    • Financeunmatched
    • Leadershipunmatched
    • Operational Strategyunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Quality Controlunmatched
    • Real Estateunmatched
    • Reporting Dashboardsunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Sales Pipelineunmatched
    • Standards Developmentunmatched
    • Technical Operationsunmatched
    • Technical/Engineering Designunmatched
    • Willing to Travelunmatched

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