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Sr Program Manager - Vendor Management

T-Mobile USA, Inc

Bellevue, WA(remote)

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Billing, Budget Management, Coaching, Contract Requirements, Cost Control, Cost Reporting, Cross-Functional, Customer Support/Service, Economics, Expense Management, Finance, Financial Control, Financial Risk Management, Financial Strategy, Legal, Onboarding, Operations Management, Performance Management, Project/Program Management, Purchasing/Procurement, Regulatory Compliance, Risk Management, Sales, Service Delivery, Service Level Agreement (SLA), Stock Purchase Plans, Time Management, User Interface/Experience (UI/UX), Vendor/Supplier Evaluation, Vendor/Supplier Management, Willing to Travel, Workforce Planning
LOCATION
Bellevue, WA
POSTED
30+ days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

*This position is required to work on site at our Bellevue, WA office at least 3 days a week. It is not available for remote opportunity.*

Job Overview
The Senior Program Manager-Vendor Management is an individual contributor that is responsible for leading T-Mobile's enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, compliance, and operational excellence across the contingent workforce lifecycle. This role oversees the Managed Service Provider (MSP) and is accountable for vendor performance, service delivery, and adherence to contractual obligations. The Sr Program Manager partners cross-functionally with Procurement, HR, Legal, Finance, Security, and business leaders to ensure alignment with workforce strategy, financial controls, and risk management requirements. Responsibilities include driving process standardization, policy compliance, reporting accuracy, cost optimization, and continuous program improvement. The role requires strong stakeholder engagement, data-driven decision-making, and the ability to manage complex, enterprise-wide programs in a dynamic environment.

Job Responsibilities:

Lead the enterprise Non T-Mobile Worker (NTW) program, ensuring effective governance, operational excellence, and compliance across the contingent workforce lifecycle.
Oversee and manage the Managed Service Provider (MSP), including performance management, SLA adherence, contractual compliance, service delivery oversight, and facilitation of quarterly business reviews (QBRs).
Partner with Procurement, HR, Legal, Finance, Security, and business leaders to align contingent workforce strategy with enterprise objectives and workforce planning priorities.
Provide oversight of end-to-end contingent worker processes including requisition intake, onboarding, offboarding, time and expense management, invoicing, and reporting accuracy.
Lead initiatives to enhance process efficiency, strengthen controls, improve user experience, and drive cost transparency and savings opportunities.

Education and Work Experience:

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required)
4-7 years - Experience in organizational programs, project management or related area. (Required)
2-4 years - Supervisory or program management experience. (Required)

Knowledge, Skills and Abilities:

Program Management (Required)
Budget Management (Preferred)
Analytics (Required)
Communication (Required)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required: No

DOT Regulated:
DOT Regulated Position: No
Safety Sensitive Position: No

Bellevue, WA Compensation Range: $108,600 - $146,900

Base Pay Range: $83,500 - $150,700

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

About the Company

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T-Mobile USA, Inc

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