Sr. Project Manager

PLURALSIGHT, LLC

DRAPER, UT

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JOB DETAILS

SKILLS

Artificial Intelligence (AI), Budgeting, Calendar Management, Communication Skills, Conflict Resolution, Continuous Deployment/Delivery, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Establish Priorities, Follow Through, Literacy, Organizational Skills, Pre-Sales, Problem Solving Skills, Process Improvement, Professional Services, Profit & Loss Management, Project Lifecycle, Project Management Professional (PMP), Project/Program Management, Sales Management, Sales Operations, Scalable System Development, Statement of Work (SOW), Team Player, Technical Delivery, Training Program, Training/Teaching

LOCATION

DRAPER, UT

POSTED

2 days ago

Job Description: We're looking for a Senior Project Manager to lead the end-to-end delivery of technical training programs for our Professional Services instructor-led training division. In this role, you'll own the full project lifecycle, from pre-sale discovery through final evaluation, while serving as a trusted partner to both our clients and our internal Account Executive team. You'll manage a diverse portfolio of engagements ranging from single instructor-led classes to complex, multi-technology academies that combine instructor-led training, self-paced learning, labs, capstones, and assessments. This is a high-impact, client-facing role for someone who thrives on building relationships, solving problems, and delivering exceptional learning experiences at scale. Who you're committed to being: * A diligent owner who holds themselves accountable for the quality and success of every engagement they touch * A proactive communicator who keeps clients, instructors, and internal teams aligned - even when things get complex * A relationship builder who earns client trust through consistent follow-through and deep expertise in technical training delivery * A continuous improvement champion who doesn't just implement processes, but actively looks for ways to make them better * A collaborative partner who brings a solutions-oriented approach to cross-functional work with sales, operations, and instructional teams * A calm, organized operator who can handle competing priorities across a dynamic portfolio without losing sight of the details * Adaptable and resilient - you adjust quickly when priorities shift, client needs evolve, or unexpected challenges arise, and you bring steadiness to the teams and clients around you What you'll do: * Own the full delivery lifecycle for all assigned projects and programs - from SOW execution and pre-sale discovery calls through post-delivery evaluation and client communication * Collaborate with Account Executives, clients, and instructors to ensure engagements are accurately scoped, resources are prepared, and technical setup requirements are met * Actively manage ongoing client programs through regular check-ins, quarterly business reviews, and training plans and schedules that span weeks to a full year * Partner with internal teams to anticipate staffing, technology, and resource needs ahead of upcoming program demands * Hold budgetary and profitability responsibility across your portfolio * Drive continuous improvement of delivery processes to build scalable infrastructure that supports the division's growth * Serve as an internal expert on technical training delivery, advising both clients and sales teams as needed Experience you'll bring: * A track record of successfully managing complex, multi-workstream projects or programs in a client-facing environment * Experience working closely with sales or account management teams, with an understanding of how delivery and revenue intersect * Comfort managing client relationships at multiple levels, including executive stakeholders and day-to-day program contacts * Familiarity with technical training environments, including instructor-led, virtual, self-paced, and blended delivery modalities * Strong organizational skills and the ability to manage a high-volume portfolio of concurrent projects without sacrificing quality * Experience with facilitation, conflict resolution, and navigating ambiguous or high-stakes situations with professionalism * PMP certification preferred but not required * AI literacy preferred but not required Requirements: * Bachelor's degree with 4+ years professional experience in project/program management * 4+ years customer engagement or customer success experience * This is a remote role;however, applicants located... For full info follow pplication link.

About the Company

PLURALSIGHT, LLC

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