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Sr. Project Manager

Yantran LLC

PLANO, TX

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Atlassian JIRA, Backlog Prioritization, Best Practices, Budget Management, Case Management, Certified ScrumMaster, Channel Management, Cloud Computing, Consulting, Content Management Systems (CMS), Cross-Functional, Customer Relations, Design Document, DevOps, ERP (Enterprise Resource Planning), Financial Planning, Identify Issues, Middleware, Product Lifecycle, Project Lifecycle, Project Management Professional (PMP), Project/Program Management, Resource Management, Risk, Sales Pipeline, Sales/Support Engineering (SE), Salesforce.com, Scrum Project Management and Software Development, Sprint Planning, Standup Meetings, System Architecture, Team Lead/Manager, Technical Leadership, Technical Writing, Technical/Engineering Design
LOCATION
PLANO, TX
POSTED
30+ days ago
Title: Salesforce Technical Project Manager
Location: Plano, TX
A Salesforce Technical Project Manager (TPM) for Service and Experience Cloud is a delivery focused leader responsible for the execution, technical integrity, and successful rollout of customer facing Salesforce solutions. Unlike a Product Owner who focuses on "what" to build, the TPM focuses on "how" and "when" it gets built, managing the technical team and project constraints.
Core Responsibilities
End to End Delivery: Lead the complete project lifecycle from technical discovery through to deployment and post implementation support.
Technical Governance: Oversee technical architecture, ensuring solutions for Service Cloud (e.g., Omni Channel, Case Management) and Experience Cloud (e.g., Portals, CMS) follow best practices.
Agile Orchestration: Facilitate Scrum ceremonies (sprint planning, daily stand ups, retrospectives) and manage technical backlogs in Jira or Confluence.
Risk
Issue Management: Identify technical blockers, manage dependencies across cross functional teams, and implement mitigation strategies.
Integration Oversight: Manage complex integrations between Salesforce and third party systems (ERP, middleware like MuleSoft, or data platforms).
Resource
Financial Planning: Manage project budgets, resource allocation, and burn rates to ensure delivery within approved costs.
Technical Skills
Expertise
Salesforce Platform: Proficiency in Service Cloud, Experience Cloud, and foundational tools like Apex, Lightning Web Components (LWC), and Flows.
Development Lifecycle: Deep understanding of Salesforce DX, DevOps pipelines, and sandbox management.
Systems Architecture: Ability to design scalable solutions and translate complex business requirements into technical functional design documents.
Project Management Professional (PMP) or Certified Scrum Master (CSM).
Preferred Certifications:
Salesforce Certified Service Cloud Consultant.
Salesforce Certified Experience Cloud Consultant.

About the Company

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Yantran LLC

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