Sr QA Specialist

About The Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

The Sr. Specialist, Quality Assurance serves as a key technical resource supporting Manufacturing and Engineering teams. This role provides leadership and guidance across quality systems, including weight control, packaging, incident investigation, and troubleshooting, while ensuring compliance with Hershey's quality and food safety standards.

At the Robinson plant, you will be part of a high-performing manufacturing team committed to delivering quality products to consumers. This site offers a collaborative, fast-paced environment where continuous improvement and food safety are top priorities, and where your contributions will directly impact operational excellence and product integrity.

You will play an important role in driving product excellence, supporting continuous improvement initiatives, and ensuring safe, high-quality products for consumers at the Sweetest Place on Earth.

What will you do?

• Support production to meet quality, safety, and regulatory standards through auditing, training, troubleshooting, and incident management
• Deliver training and education to plant personnel on food quality and safety requirements; reinforce understanding through follow-up and coaching
• Conduct audits aligned with PEP, HACCP, and environmental compliance programs; review critical control point documentation for accuracy
• Lead incident investigations, analyze trends, and implement corrective actions using systems such as SAP, LPR, and CONC
• Manage sampling and laboratory-related activities, including micro, environmental, and retained samples; ensure proper documentation and reporting
• Support instrumentation calibration, dosing preparation, and ingredient inventory management
• Perform internal audits across HACCP, sanitation, and prerequisite programs; follow up on non-conformances
• Drive continuous improvement initiatives using PEP elements such as Master Control Plans, SSOPs, HACCP, ACCP, and weight control systems
• Partner on cross-functional teams and support new product launches from test runs through commercialization

Minimum Requirements

Education:

B.S. or A.S. in Chemical Engineering, Industrial Engineering, Food Science, Microbiology, Chemistry, or related field (or equivalent experience)

Experience:

1+ years of relevant experience in a manufacturing or quality environment

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.