Sr Receptionist (Omaha, NE)

Paladin Consulting, Inc.

Omaha, NE

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JOB DETAILS

SKILLS

Audiovisual, Automotive Repair and Maintenance, Catering Services, Consulting, Customer Support/Service, Detail Oriented, Event Management, Executive Assistant Skills , Facilities Management, Flight Planning, Food Services, Interpersonal Skills, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, On Site Support, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Team Player, Travel Planning, Wi-Fi

LOCATION

Omaha, NE

POSTED

7 days ago

Paladin Consulting is currently hiring a Sr Receptionist to join our team working onsite at our client's office located in Omaha, NE.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Sr Receptionist
Work Location: Omaha, NE
Duration: Long-term contract with option to hire
Hours: Monday-Friday 8am-5pm
Education/Experience Required: High school or equivalent

Job Description & Responsibilities :

Pre Planning Phase Responsibilities
- Manage all visit and event requests submitted through Briefing Edge, including:
  - Customer meetings
  - Town halls
  - On-site executive or MC events in Omaha
- Coordinate travel logistics, including:
  - Flight planning and monitoring
  - Car service and ground transportation scheduling
- Communicate and align with:
  - Executive Administrative Assistants
  - Members of the Executive Committee when planning or expanding events
- Allocate workspace needs for visiting MC or executive members:
  - Assign rooms or desk space in Sierra View and/or Outlook
- Plan meeting logistics
  - Reserve meeting rooms
  - Coordinate schedules and agendas
  - Manage the digital display located in the lobby area
- Arrange technical requirements:
  - AV support for meetings and events
  - Wi Fi and system access for guests and visitors
- Prepare for client audits:
  - Coordinate with audit teams
  - Align schedules and space needs
  - Coordinate catering requests and potential client visits
- Plan tours connected to the Output Solutions group
- Maintain a vetted list of preferred vendors to support a white glove experience
Arrival of Customer or Guest Phase
- Provide day of arrival support, including:
  - On site greeting and escorting customers, MC members, or executives
  - Coordination with car services and transportation vendors
  - Coordinate luggage assistance
- Ensure:
  - Workspace, meeting rooms, and technology are ready upon arrival
  - Any last minute changes are addressed promptly
- Act as primary point of contact during arrival to ensure a seamless experience
On Site Services
- Deliver a white glove on site experience, including:
  - Escorting guests throughout their visit as needed
  - Serving as the central coordinator for real time requests
- Manage food and catering services:
  - Coordinate with catering manager and food arrangements
  - Handle special dietary or executive requests
- Facility amenities/coordination:
  - Special setups: Work with FAST Team or facilities dept on desired setup or special requests.
  - Coordinate print services/signage requests
Departure Services
- Coordinate departure logistics, including:
  - Car service scheduling
  - Final transportation confirmations
- Ensure:
  - Meeting spaces are closed out properly
  - Equipment and rooms are released
- Confirm all expenses are:
  - Submitted
  - Reconciled
  - Allocated to the correct business units
- Capture any follow up items or feedback for future visits

Skills & Qualifications :

2+ years of prior reception experience.
MS Office Suite experience is a plus, specifically Word and Excel.
Possesses excellent customer service skills and is detail oriented.
Possesses ability to handle multiple tasks simultaneously.
Must be able to list 50lbs on their own. No driving will be required for this role.
Dress code: Dress code will be professional business attire. We may provide a suit for this role. TBD

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer.

About the Company

Paladin Consulting, Inc.

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