Sr. Remarketing Strategy & Performance Manager

Hyundai Capital America

Plano, Texas

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JOB DETAILS

SKILLS

Acceptance Testing, Business Analysis, Business Development, Business Operations, Business Support, Career Development, Change Requests/Orders, Continuous Improvement, Contract Management, Cross-Functional, Data Analysis, Decision Support, Dental Insurance, Establish Priorities, Finance, Financial Analysis, Financial Metrics, Insurance, Lead Generation, Leadership, Market Tracking, Market Trend Analysis, Onboarding, Operational Audit, Operational Improvement, Operational Strategy, Operations Management, Operations Processes, Performance Analysis, Performance Management, Performance Metrics, Pricing, Product Pricing, Product/Service Launch, Proposal Development, Quality Assurance, Relationship Management, Reporting Dashboards, Risk Analysis, System Validation, Systems Administration/Management, Team Building, Test Design, Trend Analysis, Tuition Reimbursement, User Interface/Experience (UI/UX), Vendor/Supplier Evaluation, Vendor/Supplier Relations, Vendor/Supplier Selection, Vision Plan

LOCATION

Plano, Texas

POSTED

3 days ago

Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

• Medical, Dental and Vision plans that include no-cost and low-cost plan options

• Immediate 401(k) matching and vesting

• Vehicle purchase and lease discounts plus monthly vehicle allowances

• Paid Volunteer Time Off with company donation to a charity of your choice

• Tuition reimbursement

What to Expect

The Sr. Remarketing Strategy and Performance Manager leads strategic and operational improvements across Remarketing by leveraging data analysis, reporting, and actionable insights. This role supports informed decision-making through executive-level presentations, cross-functional collaboration, and performance reporting tied to key business and financial metrics. This role also oversees critical vendor relationships, supports pricing strategy, and monitors market trends to help maintain pricing integrity and overall operational effectiveness.

What You Will Do

1. Strategic and Operational Improvement Initiatives: Lead strategic and operational improvement initiatives across Remarketing, including HCA EPMO projects and small- to medium-sized business initiatives. Manage planning, prioritization, scheduling, status reporting, and implementation to support business objectives and operational effectiveness. Assess current and future-state processes, develop business proposals and recommendations, coordinate user acceptance testing, and partner with business users to support training, change adoption, and post-deployment stabilization.

2. Reporting, Analytics & Decision Support: Analyze key Remarketing business, operational, and financial metrics to identify trends, risks, opportunities, and performance improvement areas. Develop and deliver clear, actionable reporting, dashboards, and ad hoc analyses for Remarketing leadership and business partners. Support strategic decision-making by translating data into insights and recommendations, validating reports against internal and external data sources, monitoring system performance, and developing presentations and reporting materials for senior leadership. Monitor market trends and pricing-related performance indicators to support pricing decisions and protect pricing integrity. Assist with updating and approving Knowledge Hub Articles & Policies and Procedures.

3. Vendor Management: Manage relationships and performance for key remarketing vendors, including inspection, auction, and transportation partners, by establishing and evaluating service, operational, and financial performance metrics. Ensure vendor contracts align with business needs, support vendor selection and onboarding, validate invoice payments, and drive accountability for service quality and operational results. Serve as the primary liaison between Remarketing vendors and HCA VMO teams to support effective collaboration, contract management, and continuous improvement in vendor performance.

4. SCR Management / Systems Support: Own and oversee System Change Request (SCR) management processes to ensure business issues are effectively prioritized, designed, tested, and resolved. Partner with IT and cross-functional stakeholders to track and schedule SCRs, serve as the business sponsor during requirements and design reviews, and support QA/UAT to confirm readiness and approval. Oversee implementation and post-launch validation to ensure system enhancements improve operational efficiency, business controls, and user experience across Remarketing

5. Compliance & Governance

About the Company

Hyundai Capital America

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