Sr. Reverse Logistics Manager - JNS, Global Transportation & Logistics

Amazon.com Inc

Nashville, TN

JOB DETAILS
SKILLS
Alliance/Partner Marketing, Billing, Brokerage, Business Operations, Business Plan, Cargo/Freight, Communication Skills, Continuous Improvement, Contract Negotiation, Cost Control, Customer Experience, Distribution Operations, Documentation, Freight Forwarding, Government Policies, Government Regulations, Import/Export, International Operations, International Trade Law, Inventory Management, Leading Edge Technology, Logistics, Logistics Management, Maintain Compliance, Operational Improvement, Operations Management, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Process Management, Purchasing/Procurement, Quality Management, Regulations, Regulatory Compliance, Reporting Dashboards, Reporting Skills, Risk Analysis, Risk Management, Sales Operations, Scorecarding, Startup, Supply Chain Operations, Technical Operations, Third-Party Logistics (3PL), Time Management, Transportation and Logistics, Vendor/Supplier Evaluation, Vendor/Supplier Management, Warehouse Coordination
LOCATION
Nashville, TN
POSTED
30+ days ago

Are you ready to solve complex opportunities related to end-to-end logistics operations? Amazon is seeking an accomplished Sr. Logistics Manager to champion operational innovation and build best-in-class logistics solutions across our global network.

This isn"t just a job - it"s an opportunity to redefine the boundaries of what"s possible in logistics management. As our new logistics leader, you will:

Oversee the tactical execution of complex, multi-modal transportation and distribution operations

Collaborate with diverse teams worldwide to craft innovative logistics solutions across inbound, outbound, and reverse logistics

Pioneer strategies that transform ambiguous problems into streamlined, cost-effective operations

Drive unprecedented customer experiences through operational excellence and continuous improvement

Why you"ll love working here:

Be at the forefront of cutting-edge logistics technology and automation practices

Enjoy the resources of a global organization with the agility of a start-up

Shape the future of supply chain operations in a rapidly evolving digital landscape

Work alongside some of the brightest minds in the industry

Benefit from Amazon"s renowned culture of innovation and customer obsession

If you thrive on solving complex logistics challenges, have a passion for operational excellence, and want to make a tangible impact on a global scale, this role is your gateway to an exhilarating career journey.

Join us in redefining the future of logistics operations - one innovative solution at a time.

Key job responsibilities

Logistics Management

  • Oversee the transportation of goods across international borders, including selecting and managing freight forwarders, carriers, and customs brokers.
  • Optimize routes, shipping methods, and carriers to minimize costs while maintaining service quality.
  • Manage delays, disruptions, or issues in transit and implement solutions quickly.

Supplier and Vendor Management

  • Build and maintain relationships with third-party logistics providers, customs brokers, and freight forwarders.
  • Negotiate contracts, rates, and terms with service providers to ensure cost-effective and reliable services.

Inventory and Warehouse Oversight

  • Coordinate with warehousing teams to ensure smooth inbound and outbound freight handling.
  • Manage inventory flow to avoid delays in shipment and ensure timely delivery to customers or facilities.

Cost Management

  • Track and control logistics and shipping costs, seeking opportunities for cost savings.
  • Examine freight spend and implement measures to improve efficiency and reduce overhead.

Stakeholder Communication

  • Collaborate with internal teams such as procurement, sales, ops, and supply chain to align shipping plans with business needs.
  • Provide timely updates on shipment statuses, delays, or changes to stakeholders.

Process Improvement

  • Inspect shipping processes and identify areas for operational improvement.
  • Implement technology or tools to enhance efficiency, tracking, and compliance.

Performance Metrics

  • Track key performance indicators (KPIs) such as on-time delivery rates, freight cost per unit, and customs clearance times.
  • Prepare reports and dashboards for management to provide insights on global logistics performance.
  • Participate in Weekly/Monthly/Quarterly Business Reviews and vendor score-carding to ensure adherence to cost and business objectives.

Regulatory Compliance

  • Ensure compliance with international trade regulations, customs laws, and government policies.
  • Work with the Amazon internal Global Trade Services Teams (GTS).
  • Monitor and manage the proper filing of import/export documentation, including commercial invoices, packing lists, and certificates of origin.
  • Stay updated on changes in global trade regulations and communicate impacts to stakeholders.

Customs Management

  • Coordinate customs clearance processes for imports and exports, ensuring accuracy in tariff classifications, duties, and taxes.
  • Resolve disputes with customs authorities and prepare appeals if necessary.
  • Assist in valuations of products.

Risk Management

  • Identify and mitigate risks related to international shipping, such as trade embargoes, sanctions, and geopolitical issues.
  • Audit import/export documentation for errors or compliance risks.
  • Protect Amazon from all risks.

A day in the life

At Amazon, we"re constantly pushing the boundaries of innovation to revolutionize global operations. In this critical role, you"ll be at the forefront of defining and implementing cutting-edge solutions that drive the speed and scalability of solutions and our worldwide operations partners.

We"re seeking a visionary with a strategic mindset, coupled with the ability to execute tactically and solve complex problems. Your deep expertise in global trade, transportation, and compliance will be instrumental as you spearhead projects across multiple international regions, delivering on-demand solutions for seamless import and export operations.

The ideal candidate thrives on tackling intricate logistics problems, demonstrating a relentless drive to achieve results and push beyond conventional boundaries. Your exceptional communication skills will be put to the test as you collaborate with diverse stakeholders across business, operations, and technology domains.

This high-impact role demands the ability to work independently in a fast-paced, high-pressure environment, interfacing with stakeholders at all levels, and exercising sound judgment in ambiguous situations.

If you"re ready to make a significant impact on Amazon"s global operations and shape the future of logistics, this is your opportunity to drive and innovate on a global scale.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles