Position Summary
This role is not eligible for immigration sponsorship
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities
Role Overview:
We are seeking a detail-oriented and technically skilled Senior Sales Data & Analytics Analyst to support retail sales data infrastructure, reporting, and analytics operations. This role is responsible for managing end-to-end Point-of-Sale (POS) data processes, maintaining sales reporting systems, and ensuring data accuracy across multiple business units. The ideal candidate serves as a key administrator and subject matter expert for sales data governance, reporting tools, and cross-functional data integrations.
Essential Duties:
POS Data Management & Reporting
- Own and maintain daily Point-of-Sale (POS) reporting processes across retail partners
- Monitor retailer reporting status and investigate data delays, gaps, or anomalies
- Maintain retailer account hierarchies and manage onboarding/offboarding of reporting partners
- Manage product SKU-to-material mapping within ERP systems (e.g., SAP or equivalent)
- Perform exception handling and data cleansing to ensure reporting accuracy
- Support historical sales data requests and lead discrepancy investigations
Sales Analytics & Insights
- Respond to ad hoc reporting and analysis requests from Sales, Finance, and leadership teams
- Analyze sales trends, identify patterns, and provide actionable historical sales insights
- Troubleshoot data inconsistencies across multiple reporting platforms and systems
Reporting Systems Administration
- Administer and maintain data connections and integrations across reporting and business tools, including:
- BI/visualization platforms (e.g., Tableau, Power BI)
- CRM platforms (e.g., Salesforce)
- Project management tools (e.g., Smartsheet)
- Data warehouse or OLAP environments
- File transfer systems (e.g., FTP/SFTP)
- Claims and incentive management platforms
- Ensure reliable and timely data flow between all connected systems
Workflow Automation & Administration
- Build, maintain, and update automated data workflows (e.g., Alteryx or equivalent ETL tools)
- Modify workflows to accommodate organizational changes, territory realignments, account updates, and error corrections
- Continuously improve workflow stability, efficiency, and automation coverage
Claims & Financial Reconciliation Support
- Manage periodic claims reconciliation processes, validating sales data against financial records
- Coordinate contract renewals and invoice settlements with third-party data and software vendors
- Prepare and submit internal work orders and purchase requests as needed
- Support multi-year contract renewals for enterprise tools, including cost allocation across business units or divisions
Cross-Functional Collaboration
- Partner with Sales Operations, Finance, IT, and external vendors to resolve data and reporting issues
- Support the onboarding of new retail partners and data providers
- Champion data governance best practices to ensure reporting accuracy and consistency across all business systems
Skills and Qualifications
Necessary Skills:
- Hands-on experience with BI tools such as Tableau or Power BI
- Proficiency in SQL for querying and manipulating large datasets
- Experience with ETL/workflow automation tools (e.g., Alteryx, SSIS, or equivalent)
- Familiarity with ERP systems (e.g., SAP) and CRM platforms (e.g., Salesforce)
- Strong understanding of POS data management and retail sales reporting
- Excellent analytical, problem-solving, and communication skills
- Experience with contract management or incentive/claims platforms (e.g., Model N or equivalent)
Qualification Requirements:
- Bachelor's degree in Business, Information Systems, Data Analytics, or a related field
- 4+ years of experience in sales operations, data analytics, or a related role
Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
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