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Sr. Sales Content Strategist, Amazon Shipping & Freight

Amazon.com Inc
  • Bellevue, WA
    5 days ago

    Job Description

    We"re looking for a Sr. Sales Content Strategist to own the content strategy that powers the Amazon Supply Chain Services sales cycle and motions across our multi-service logistics portfolio. You"ll sit at the intersection of marketing and commercial teams, shaping how we bring both single-service to multi-service value propositions tolife throughout the entire sales lifecycle.

    This is a high-impact role for someone who thrives at translating complex, multi-product offerings into clear, compelling materials that help sales teams win. You"ll partner closely with sales leadership, product marketing, and enablement to ensure teams have what they need - from initial pitch through account expansion - to position the full portfolio in a single motion.

    This role is open for the Bellevue, WA location and is part of a team based in Bellevue, WA. This organization collectively represents some of the most critical components of Amazon's first-class transportation network. Everything we do is aimed at further delighting our customers with faster, cheaper, and more efficient means of receiving packages. Backed by Amazon's reliable transportation network, Amazon Shipping is a small package ground delivery service available to external partners.

    Key job responsibilities

    • Sales content program ownership - Build and manage a content program that identifies customer

    opportunities, tracks collateral usage and engagement, and measures ROI to inform future strategy.

    • Content strategy development - Create comprehensive content strategies aligned to sales goals; ensure consistent messaging and value propositions across all sales-facing materials, tailored to each service line"s ideal customer profiles.
    • Cross-sell and upsell activation - Proactively identify opportunities for expanded industry or segment- specific sales plays involving two or more service lines; develop and activate new materials as opportunities emerge.
    • Content innovation - Design scalable solutions for meeting field needs, including leveraging AI automation to scale content while maintaining governance; incorporate competitive insights to help reps differentiate in the market.
    • Content gap analysis - Collaborate with sales teams to understand needs, pain points, and gaps in existing

    content; drive toward self-service, compelling sales materials.

    • Content audit, optimization, and governance - Regularly audit sales-facing materials using quantitative and qualitative measures of usage and effectiveness; set plans for retiring or refreshing outdated content.
    • Publishing and distribution - Partner with learning & development and sales enablement to create

    mechanisms for deploying published collateral; ensure consistency in taxonomy and discoverability so reps can quickly locate relevant materials.

    • Content production - Lead creative development of high-value, customer-facing materials in alignment with messaging frameworks; own creative briefing processes with clear success metrics built in from kickoff.
    • Cross-functional collaboration - Navigate a complex stakeholder landscape spanning multiple service lines; partner with business development, enablement, product marketing, and commercial leadership to drive alignment.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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