Architectural Design, Best Practices, Configuration Management, Continuous Deployment/Delivery, Continuous Integration, Data Quality, Documentation, Process Improvement, Requirements Management, Salesforce.com, Scalable System Development, Smoke Testing, System Integration (SI), Systems Administration/Management, Validation Testing, Work From Home
Smartsheet is looking for a Sr. Salesforce Administrator to support our growing field and operations teams. You will work with team members to gather requirements from across the business and build scalable solutions within the Salesforce platform to help grow Smartsheet.
You will report to our Sr. Manager, Field Systems. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.
Key Responsibilities:
- Work on large implementations of new processes and integrated systems following designs proposed by an Architect.
- Partner with our Program Excellence Team to capture requirements directly from the business, propose and then build end-to-end solutions using the declarative features for Salesforce.
- Work with team members to ensure solutions are meeting the needs of the business.
- Use advanced formulas, validation rules, and Flows, to create solutions that improve our processes.
- Manage user configuration, roles, profiles, sharing rules, and permission sets.
- Deploy user stories through a CI/CD tool called Copado, including validation and smoke testing.
- Help manage Salesforce CPQ, DocuSign, Impartner, Outreach.io, Conga, and other integrated tools to improve user efficiency.
- Create documentation for internal processes and system configuration.
- Perform individual record and bulk data updates to ensure data integrity.
- Assist less experienced administrators learn Salesforce technologies and implement best practices.
Requirements:
- 5+ years of experience as a Salesforce system administrator.
- 3+ years of experience with other connected applications such as Outreach.Io, DocuSign, etc.
- Experience working directly with stakeholders in multiple departments to review requirements.
- Desire to embrace new technology, applications, and solutions.
- Enjoy working in a fast-paced and agile company with the ability to manage changing requirements.
- B.A. degree preferred or equivalent industry experience/ Salesforce experience.