Salesforce Service Cloud Voice, Contact Center Technologies.
Responsibilities:
Develop enterprise Salesforce solutions using Apex, Lightning Web Components (LWC), triggers, SOQL, APIs, and platform architecture.
Salesforce platform, LWC, Apex, Omni Script, API (Rest and SOAP), GitLab.
Experience with Contact Center technologies, including Service Cloud Voice (SCV), Salesforce Contact Center / SCC-AC, CTI integrations, IVR technologies.
Salesforce Developer with hands-on AWS Connect experience.
Integrate Salesforce with Mulesoft, REST APIs, SOAP APIs, Enterprise APIs, AWS Lambda, and related services.
Salesforce DevOps, CI/CD, release management, environment strategy, and governance.
Support AWS-based contact center architecture and servicing platforms across banking environments.
26-00962
Numbers & Facts
Location
Atlanta, GA
Skills
AWS Lambdaunmatched
Amazon Web Services (AWS)unmatched
Apex Programming Languageunmatched
Application Programming Interface (API)unmatched
Banking Servicesunmatched
Call Centersunmatched
Cloud Computingunmatched
Computer Telephony Integration (CTI)unmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
DevOpsunmatched
Management Strategyunmatched
REST (Representational State Transfer)unmatched
Release Management/Engineeringunmatched
SOAP (Simple Object Access Protocol)unmatched
Salesforce.comunmatched
Scripting (Scripting Languages)unmatched
Voice Response Systemsunmatched
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