We are seeking an experienced Security Engineer III to lead critical security infrastructure initiatives across our organization. In this role, you will own the design and architecture of security solutions that protect millions of Ring and Blink customers while enabling our support teams to operate efficiently and securely. You will tackle ambiguous, large-scale security challenges where customer needs are defined but security strategies must be established from the ground up.
Key job responsibilities:
• Security Architecture & Platform Development Design and implement security frameworks, detection systems, and automation platforms across Ring and Blink Customer Support. Build Splunk-based security detections, monitoring dashboards, and investigative tools. Architect unified security intelligence platforms consolidating insights from Incident Response, Adversarial Threat, Insider Threat, Fraud, and Loss Prevention. Develop AI-powered solutions including risk scoring, automated threat detection, and intelligent response mechanisms.
• Cross-Organizational Security Leadership Lead security review processes establishing streamlined "golden pathways" for application security assessments. Partner with AppSec, Product Security, and Engineering teams to certify technology projects. Drive consensus across stakeholder groups and mentor security engineers organization-wide.
• Compliance & Governance Design security compliance frameworks meeting Amazon standards and regulatory requirements (CCPA, GDPR, FTC). Build automated compliance tracking with real-time visibility. Create identity and access management mechanisms with audit-ready controls.
• Innovation & Risk Reduction Centralize security controls and create reusable patterns. Proactively design security controls for emerging technologies. Translate complex risks into actionable recommendations balancing business needs, customer experience, and security requirements.
A day in the life:
A big part of your day is meeting with solution architects and engineering teams, reviewing technical designs and providing security guidance. Where time allows, youll volunteer for and conduct ASR reviews, evaluating new systems against security standards. Throughout all of this, you will mentor, and delegate some of the work listed above to junior security engineers. You will also work on projects like engineering employee-facing security solutions (including AI)-tools that make it easier for support teams to work securely without friction.
About the team:
Ring Blink Customer Support Security (RBCS CSSec) protects customer trust by strengthening Security, Privacy, Compliance, and Fraud posture across Ring and Blink Customer Support. We investigate sensitive escalations, analyze telemetry, determine root causes, and drive fast resolution for unauthorized access or anomalous device behavior. Partnering with engineering, security, fraud, legal, and product teams, we ensure rigorous case handling and risk reduction. We provide governance, audit readiness, fraud prevention, secure workstation compliance, and cross-functional program delivery through scalable mechanisms, SOPs, automation, and roadmaps to keep our organization compliant, efficient, and growth-ready.