Must Have Technical/Functional Skills
Responsibilities:
· Deploy, configure, and manage Zscaler platform capabilities, including OCR, EDM, IDM, eDLP, and Zscaler Workload Automation (ZWA).
· Develop, tune, and maintain Zscaler DLP/eDLP policies, rule sets, and advanced detection logic.
· Create and maintain SOPs, knowledge articles, runbooks, triage workflows, and incident remediation playbooks for Zscaler operations.
· Perform alert triage, investigation, and incident remediation, including root‑cause analysis and documentation.
· Monitor Zscaler platform performance and drive continuous tuning cycles to improve detection accuracy and reduce false positives.
· Collaborate with Security Operations, Network teams, Compliance, and Application Owners for policy improvements and incident handling.
· Act as a subject matter contact for platform‑related queries and support escalations.
Requirements:
· Hands‑on experience with the Zscaler platform, including deployment and configuration of OCR, EDM, IDM, eDLP, ZWA, and policy development.
· Proven experience operationalizing Zscaler solutions, including SOP creation, triage workflows, and incident- handling processes.
· Strong understanding of DLP concepts, content inspection, data classification, and enterprise traffic flows.
· Experience performing incident triage, investigation, user remediation, and reporting within Zscaler environments.
· Familiarity with cloud-based security architectures (SSE/SASE), secure web gateways, and Zero Trust models.
· Ability to collaborate across Security, Network, Legal, and Compliance teams during policy lifecycle management.
· Strong documentation, communication, and stakeholder engagement skills.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $110,000 - $140,000 a year