Applicant Tracking System, Auditing, Automation, Business Practices, Business Support, CISA - Certified Information Systems Auditor, CISSP - Certified Information Systems Security Professional, Calendar Management, Certified Public Accountant (CPA), Cloud Computing, Communication Skills, Computer Security, Conflict Resolution, Cross-Functional, Customer Satisfaction, Data Collection, Database Programming Languages, Detail Oriented, Diversity, Documentation, English Language, Equipment Maintenance/Repair, Establish Priorities, Failure Analysis, ISO (International Organization for Standardization), IT Requirements, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Information Technology/Systems Audit, Leadership, Licensing, Metrics, Microsoft Excel, Microsoft Product Family, Microsoft Windows Azure, Microsoft Word, Multilingual, Multitasking, Negotiation Skills, Operations Processes, Organizational Skills, Plan Meetings, Problem Solving Skills, Procedure Development, Project Tracking, Rail Cargo, Reporting Dashboards, Risk, Risk Analysis, Risk Management, Root Cause Analysis, Safety/Work Safety, Sarbanes-Oxley Act (SOX), Security Architecture, Service Level Agreement (SLA), ServiceNow, Software Administration, Spanish Language, Spreadsheets, Team Player, Technical Support, Technical Writing, Time Management, Time Tracking, Train Transportation, U.S. National Institute of Standards and Technology (NIST), Writing Skills