Sr. ServiceNow Developer (805203)

NITELINES USA, INC

Atlanta, GA

JOB DETAILS
SALARY
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Asset Management, Automation, Best Practices, CSS (Cascading Style Sheet), Code Reviews, Coding Standards, Communication Skills, Computer Science, Cross-Functional, Customer Service Management, Customer Support/Service, Detail Oriented, Event Management, Government, HTML (HyperText Markup Language), IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, JavaScript, Maintain Compliance, Medical Treatment, Mentoring, Operational Improvement, Peachtree Accounting, Problem Solving Skills, Requirements Management, Scrum Project Management and Software Development, Service Delivery, ServiceNow, Software Development, Team Player, Technical Writing
LOCATION
Atlanta, GA
POSTED
Today

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.

GDOT Sr. ServiceNow Developer (805203)

Pay rate : $68.41 per hour

Temp ( 6 months+)

Job location: 600 West Peachtree St., Atlanta, GA 30308

Hours: 8 hours daily/5 days weekly (hybrid position)



Job Summary:

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow.

While the intent may be a long-term tenure, this position is subject to annual budget restrictions.  The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.

Local Atlanta Candidates Only

Responsibilities

  • Design, develop, and implement ServiceNow solutions, including customizations and integrations.
  • Collaborate with stakeholders to gather, analyze, and refine requirements.
  • Customize and configure ServiceNow applications, modules, and workflows.
  • Troubleshoot and resolve technical issues on the ServiceNow platform.
  • Develop and maintain technical documentation, including system designs and user guides.
  • Mentor junior developers and contribute to the team’s technical growth.
  • Stay updated on the latest ServiceNow features and industry best practices.
  • Ensure compliance with coding standards, security policies, and best practices.
  • Conduct code reviews and actively participate in design discussions.
  • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Qualifications:

    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • At least 5+ years of hands-on experience with ServiceNow development and administration.
    • Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
    • Strong understanding of ITSM and ITOM processes, including workflows and automation.
    • Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
    • Familiarity with Agile/Scrum methodologies for project delivery.
    • Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
    • Excellent problem-solving skills and attention to detail.
    • Strong communication and collaboration skills to work effectively with cross-functional teams.

About the Company

N

NITELINES USA, INC

A diversified Medical Staffing Agency For Federal Government Healthcare Facilities, headquartered in Atlanta, Georgia, NiteLines USA, Inc., was founded to pursue and impart contract quality support services to a variety of governmental agencies. In the years since its inception, our firm has grown steadily. We employ various management, administrative and professional service personnel with extensive experience and understanding in providing quality services to all of our customers.

NiteLines USA, Inc. is fully aware of our customer requirements for reliable, efficient, and quality contract support services. We have both the technical expertise to provide the support services needed, and the management personnel and procedures to ensure quality performance of every contract.

We understand the primary importance of providing services to the nature and scope in accordance with the terms of each contract, and address all areas specified in the scope of work.

This understanding provides a sense of purpose and is the difference between simply maintaining a level of performance, and a dedication to dramatically improving the level of performance.

FOUNDED
1954
WEBSITE
http://www.nitelinesusa.com/