Sr. ServiceNow Developer

PSR Associates Inc

Atlanta, GA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Asset Management, Automation, Best Practices, CSS (Cascading Style Sheet), Code Reviews, Coding Standards, Communication Skills, Computer Science, Consulting, Cross-Functional, Customer Service Management, Detail Oriented, Event Management, HTML (HyperText Markup Language), IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, JavaScript, Maintain Compliance, Mentoring, Operational Improvement, Problem Solving Skills, Requirements Management, Scrum Project Management and Software Development, ServiceNow, Software Development, Team Player, Technical Writing
LOCATION
Atlanta, GA
POSTED
1 day ago
PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

Senior ServiceNow Developer

We are seeking a Senior ServiceNow Developer to join our team. The selected local candidate will work a hybrid schedule and will report onsite in Atlanta, GA as needed.

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization s use of ServiceNow.

Responsibilities:
  • Design, develop, and implement ServiceNow solutions, including customizations and integrations.
  • Collaborate with stakeholders to gather, analyze, and refine requirements.
  • Customize and configure ServiceNow applications, modules, and workflows.
  • Troubleshoot and resolve technical issues on the ServiceNow platform.
  • Develop and maintain technical documentation, including system designs and user guides.
  • Mentor junior developers and contribute to the team s technical growth.
  • Stay updated on the latest ServiceNow features and industry best practices.
  • Ensure compliance with coding standards, security policies, and best practices.
  • Conduct code reviews and actively participate in design discussions.
  • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Qualifications:
  • Bachelor s degree in Computer Science, Information Technology, or a related field.
  • At least 5+ years of hands-on experience with ServiceNow development and administration. Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS. Strong understanding of ITSM and ITOM processes, including workflows and automation.
  • Proven experience with ServiceNow modules such as ITSM (IT Service Management), CSM (Customer service management also called PSDS), HAM (Hardware asset management).
  • Familiarity with Agile/Scrum methodologies for project delivery.
  • Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
  • Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills to work effectively with cross-functional teams.
*** Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***



About the Company

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PSR Associates Inc