Sr. ServiceNow Developer

Apollo Technology Solutions LLC

Atlanta, GA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Asset Management, Automation, Best Practices, CSS (Cascading Style Sheet), Code Reviews, Coding Standards, Communication Skills, Computer Science, Cross-Functional, Customer Service Management, Detail Oriented, Event Management, HTML (HyperText Markup Language), IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, JavaScript, Maintain Compliance, Mentoring, Operational Improvement, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), Scrum Project Management and Software Development, ServiceNow, Software Development, Team Player, Technical Writing, Web Services
LOCATION
Atlanta, GA
POSTED
10 days ago
Title: Sr. ServiceNow Developer
Location: Atlanta, GA
Duration: 11+ Months
Job Description:
  • Design, develop, and implement ServiceNow solutions, including customizations and integrations.
  • Collaborate with stakeholders to gather, analyze, and refine requirements.
  • Customize and configure ServiceNow applications, modules, and workflows.
  • Troubleshoot and resolve technical issues on the ServiceNow platform.
  • Develop and maintain technical documentation, including system designs and user guides.
  • Mentor junior developers and contribute to the team's technical growth.
  • Stay updated on the latest ServiceNow features and industry best practices.
  • Ensure compliance with coding standards, security policies, and best practices.
  • Conduct code reviews and actively participate in design discussions.
  • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 5+ years of hands-on experience with ServiceNow development and administration.
  • Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
  • Strong understanding of ITSM and ITOM processes, including workflows and automation.
  • Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
  • Familiarity with Agile/Scrum methodologies for project delivery.
  • Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills to work effectively with crossfunctional teams.
Skills:
  • ServiceNow platform expertise (development, configuration, integration).
  • JavaScript and scripting knowledge
  • API integration (REST/SOAP web services).
  • ITSM and ITOM process optimization.
  • ITSM, CSM, HAM, and FSM experience
  • Agile/Scrum project delivery
  • Technical documentation and system design
Troubleshooting and analytical thinking

About the Company

A

Apollo Technology Solutions LLC