Agile Programming Methodologies, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Best Practices, Business Analysis, CAD (Computer-Aided Design) Software, Communication Skills, Continuous Deployment/Delivery, Continuous Improvement, Cross-Functional, Customer Relations, Customer Support/Service, Develop and Maintain Customers, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Investment Management, JSON, JavaScript, REST (Representational State Transfer), Risk Management, SOAP (Simple Object Access Protocol), Scalable System Development, Scripting (Scripting Languages), Scrum Project Management and Software Development, Service Delivery, ServiceNow, Software Development, System Integration (SI), Systems Administration/Management, Team Player, Technical Delivery, Test Case, Test Plan/Schedule, User Interface/Experience (UI/UX)