Sr. Services Analyst - IT

Exelon

Mays Landing, NJ

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Best Practices, Budget Management, Budgeting, Business Skills, Communication Skills, Community Support, Community and Social Services, Compensation and Benefits, Computer Science, Data Analysis, Dental Insurance, Document Management, Electricity, Electronic Data Interchange (EDI), Establish Priorities, Information Technology & Information Systems, Leadership, Maintain Compliance, Management Strategy, Microsoft Excel, Outsourcing, Presentation/Verbal Skills, Problem Solving Skills, Product Documentation, Product Support, Project/Program Management, Relationship Management, Service Level Agreement (SLA), Standards Development, Team Building, Team Player, Technical Leadership, Technical Support, Vision Plan, Writing Skills

LOCATION

Mays Landing, NJ

POSTED

5 days ago

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

This role is open to our offices within NJ, PA, or MD.

You must be able to commute within our service area to be considered.

Primary Purpose

PRIMARY PURPOSE OF POSITION

Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or process component. Expected to work under minimal supervision.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

+ Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in long range portfolio planning and prioritizing work and work schedule within the confines of current year financial commitments. (45%)

+ Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model (15%)

+ Maintain and enhance engagement with business and IT partners and other stakeholders (15%)

+ Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required (15%)

+ Maintain technical knowledge and business acumen within own discipline or function (10%)

Job Scope

JOB SCOPE

+ Utilize understanding of customer's business needs to determine requirements

+ Applies technical expertise to plan, design, build or support required products and processes

+ Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio

+ As assigned, manage budget for area of responsibility

+ As assigned, manage working relationship with outsourcing partners

+ Storm duty is a requirement.

Minimum Qualifications

MINIMUM QUALIFICATIONS

+ Bachelor's degree in Computer Science or related discipline and typically 4 to 7 years experience in Information Technology or, in lieu of a degree, 6 to 9 years of relevant work experience.

+ Proficiency with data analysis in Microsoft Excel

+ Experience leading small IT projects or sub-teams and knowledge of IT project management.

+ Strong problem solving and analysis ability.

+ Excellent communications skills (written and verbal)

+ Ability to work with remote project teams

Preferred Qualifications

PREFERRED QUALIFICATIONS

+ Knowledge of EDI

Benefits

+ Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $100,000.00/Yr. – $137,500.00/Yr.

+ Annual Bonus for eligible positions: 15%

+ 401(k) match and annual company contribution

+ Medical, dental and vision insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave

+ Employee Assistance Program and resources for mental and emotional support

+ Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement

+ Referral bonus program

+ And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at DandI@exeloncorp.com.

About the Company

Exelon

At Exelon Generation, we've got a place for you! Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon Generation. We have exciting opportunities in IL, NY, PA and MD.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

WEBSITE

https://www.exeloncorp.com/

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