Job Description
The Senior Site Technical Manager (STM) is responsible for development, qualification, and validation of assembly, test, and pack out processes for Amazon's Devices Products in a multi-product, automation-focused factory. STMs troubleshoot and resolve technical, material, and process issues, oversee assembly and packout processes, drive cost, process, and yield improvements. STMs apply lean methodologies, support site acceptance testing (SAT), and DFx (Design for Automation, Manufacturing, Cost). STMs work closely with Amazon's Contract Manufacturer (CM) and Amazon's product design and automation engineers.
Key job responsibilities
As Senior STM, you:
- own resolution of technical issues for multiple products in a fast-paced, automation-focused factory;
- work quickly and collaboratively with colleagues and suppliers to identify, troubleshoot, and resolve automation, material, process, and procedure issues.
- drive continuous improvements to manufacturing and automation processes;
- identify and design required assembly & test fixtures for new and existing products;
- work with others on new product design-for-automation and create standard operating procedures and processes;
- identify and drive quality improvement and cost reduction goals.
A day in the life
The STM will be actively engaged in managing the factory and its processes, on the floor working with suppliers and operators, monitoring the performance of packout lines, and identifying ideas for continuous improvement. As new programs are introduced to the site, the STM will play a key role in identifying the manufacturing processes to aid in scoping work and cost. And as issues arise, the STM will be the key leader to bring together all the technical resources needed to quickly diagnose, triage, contain, fix, and restore services to enable the site to meet its on-time delivery goals.
About the team
Device Postponement Operations (DPO) is Amazon Lab126's team responsible for in-region postponement, customization, and pack-out of Amazon's innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand. We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality.
Amazon's Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Lab126 have produced great devices like Fire TV, the Echo Family of products, and Astro. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital, or physical.
Numbers & Facts
| Location | Dallas, TX |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Acceptance Testingunmatched
- Automationunmatched
- Automation Engineeringunmatched
- Continuous Improvementunmatched
- Contract Manufacturingunmatched
- Cost Controlunmatched
- Design For Excellence (DFX)unmatched
- Identify Issuesunmatched
- Just in Time (JIT)unmatched
- Kindleunmatched
- Lean Manufacturingunmatched
- Manufacturing Automationunmatched
- Manufacturing Costunmatched
- Manufacturing Managementunmatched
- Manufacturing/Industrial Processesunmatched
- Operations Processesunmatched
- Order Picking/Packingunmatched
- Performance Analysisunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product Costingunmatched
- Product Designunmatched
- Productivity Managementunmatched
- Quality Managementunmatched
- Salesunmatched
- Standard Operating Procedures (SOP)unmatched
- Standards Developmentunmatched
- Team Playerunmatched
- Technical Leadershipunmatched
- Test Fixturesunmatched
- Testingunmatched
- Time Managementunmatched
- Vendor/Supplier Selectionunmatched
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