Amazon.com Inc logo

Sr. Software Dev Manager, Agentic Commerce Experiences

Amazon.com Inc
  • Seattle, WA
    1 day ago

    Job Description

    In this role, you"ll lead an engineering team at the forefront of Amazon"s expansion into agentic platforms, owning the software that powers critical integration points and customer experiences. Your team designs and implements the APIs that enable secure, efficient communication between Amazon"s services and external platforms, builds robust middleware (MCPs) that handles complex integration scenarios, and crafts responsive React-based interfaces that deliver seamless customer experiences across platform boundaries. Your job is to set the technical direction for that work, hire and grow the people who do it, and be accountable for its delivery, quality, and operational health.

    You"ll lead a team of engineers - including senior and principal-level ICs - through complex technical challenges, making pragmatic decisions that balance speed of delivery against long-term technical health. This includes driving adoption of the latest GenAI coding tools to accelerate your team"s velocity while holding Amazon"s high standards for code quality and security. You"ll partner with product managers to shape the roadmap and refine requirements, with design to ensure high-fidelity customer experiences, and with peer engineering teams to align on scalable architectures that handle Amazon-scale traffic. You own the tradeoffs between scope, timeline, and resourcing, and you make the call when priorities compete.

    A significant portion of your time goes to people and technical leadership: coaching and developing engineers, managing performance, recruiting, and steering the team through design and architecture reviews rather than owning every design yourself. You"re accountable for your team"s services end-to-end - from design through deployment and operational excellence - ensuring they meet stringent performance, security, and reliability bars, and that on-call and operational load stay sustainable. As a Senior Manager, you"ll set the team"s technical strategy, raise the engineering bar through the standards you enforce and the reviews you lead, and represent your team"s work and commitments to senior leadership and cross-org stakeholders.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Application Programming Interface (API)unmatched
    • Coachingunmatched
    • Customer Experienceunmatched
    • Integrated Circuits (ICs)unmatched
    • Leadershipunmatched
    • Middlewareunmatched
    • Multiplatform/Cross-Platformunmatched
    • On Callunmatched
    • Performance Managementunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Technical Strategyunmatched

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