Sr Software Development Engineer

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Team:

The Enterprise Solutions and Experience team is seeking a Software Development Engineer in Test (SDET) with strong expertise in test automation and Salesforce platform testing to join our engineering team. The ideal candidate will be responsible for designing, developing, and maintaining automated test frameworks, validating Salesforce implementations, and ensuring high-quality software delivery across Salesforce and integrated enterprise applications. You will collaborate with a highly skilled and diverse group of individuals across the company and around the globe to address our top customer needs.

About the Role:

The candidate should have hands-on experience in automation testing using tools such as Provar, Selenium, Playwright, or similar frameworks, along with strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, Lightning Experience, Apex, Flows, and integrations. You will work closely with developers, product teams, and Salesforce administrators to design automated tests, validate business processes, and support high-quality releases.

Key Responsibilities:

Test Automation

• Design, develop, and maintain scalable automated test frameworks and test scripts.
• Implement UI, API, integration, and regression test automation.
• Develop automation solutions using tools such as Selenium, Playwright, Cypress, or similar.
• Integrate automated tests into CI/CD pipelines.
• Analyze test results, identify defects, and collaborate with development teams for resolution.
• Improve test coverage, execution efficiency, and reporting mechanisms.

Salesforce Testing

• Validate Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Test Salesforce configurations including:

o Objects

o Flows

o Validation Rules

o Apex Classes

o Triggers

o Lightning Web Components (LWC)

o Visualforce Pages

• Verify Salesforce integrations with external systems using REST/SOAP APIs.
• Perform data validation and end-to-end business process testing.
• Support UAT and release validation activities.

Quality Engineering

• Participate in requirement reviews and provide testability feedback.
• Create detailed test plans, test cases, and test execution reports.
• Work closely with Product Owners, Developers, Business Analysts, and Salesforce Administrators.
• Drive quality best practices throughout the SDLC.

Required Qualification:

• Bachelor''s degree in Computer Science, Engineering, or related field.
• 6+ years of experience in Software Testing and Test Automation.
• 4+ years of hands-on Salesforce testing experience.
• Strong knowledge of Salesforce platform architecture and business processes.

Experience testing Salesforce Lightning applications.

Strong SQL and data validation skills.

Salesforce CPQ knowledge

• Salesforce knowledge & Professional Services domain expertise
• API automation (REST-assured, Postman)
• SQL/data validation across PSA & ERP systems
• Open-source automation frameworks: Selenium, Playwright
• CI/CD pipelines (Jenkins, GitLab), programming (Java/Python/JS)
• Collaborate with functional and technical teams to ensure test coverage and delivery quality
• Strong understanding of the professional services domain and Salesforce ecosystem
• Familiarity with Azure DevOps, Jira, Software Test Life Cycle, Bug Life Cycle
• Familiarity with CI/CD pipelines and test orchestration

Preferred Qualifications:

• Salesforce Administrator Certification and/or Salesforce Platform App Builder Certification.
• Experience with Salesforce automation testing tools such as Provar
• Knowledge of performance and security testing.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world''s largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It''s this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits