Sr. Software Engineer

Job Description

• Skill Set : Adobe Journey Optimizer
• Total Experience : 8.00 to 12.00 Years
• No of Openings : 1
• Job Post Date : 06/08/2026
• Job Expiry Date : 23/10/2026
• Domain : IT
• Location : PITTSBURGH [United States]
• Job Reference No : 4100317

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Job Summary

Based on Adobe Experience Cloud roles and relevant internal Adobe related job descriptions, an Adobe CJO/AJO/CJA Developer is typically responsible for implementing, integrating, and optimizing Adobe Customer Journey Optimizer (CJO/AJO) and Adobe Customer Journey Analytics (CJA) solutions built on Adobe Experience Platform (AEP).

Adobe CJO / AJO / CJA Developer

Location: Pittsburgh, PA

Experience: 10 Years

Position Summary

We are seeking an experienced Adobe CJO/AJO/CJA Developer to design, build, and optimize customer journey orchestration and analytics solutions using Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO/CJO), and Customer Journey Analytics (CJA). The ideal candidate will possess strong expertise in customer data platforms, marketing technology, personalization, data integration, and analytics.

Key Responsibilities

• Design and implement customer journeys, campaigns, offers, and decisioning strategies using Adobe Journey Optimizer (AJO/CJO).
• Configure and manage Adobe Experience Platform datasets, schemas, identities, and Real Time Customer Profiles.
• Develop and maintain audience segmentation and activation strategies across multiple channels.
• Build and optimize CJA Data Views, Connections, Reports, and Dashboards for cross channel customer analytics.
• Integrate Adobe solutions with CRM, CDP, Data Warehouse, marketing automation, and third party platforms.
• Collaborate with business, marketing, analytics, and engineering teams to gather requirements and deliver scalable solutions.
• Develop data validation frameworks and ensure data quality, governance, and compliance.
• Support real time personalization across Email, SMS, Push Notifications, Web, and Mobile channels.
• Create technical documentation, solution designs, and best practice guidelines.
• Troubleshoot platform issues and provide production support.

Technical Skills Required

Adobe Stack

• Adobe Experience Platform (AEP)
• Adobe Journey Optimizer (AJO/CJO)
• Adobe Customer Journey Analytics (CJA)
• Adobe Real Time CDP (RT CDP)
• Adobe Analytics
• Adobe Experience Manager (AEM) ‿ desirable
• Adobe Launch / Data Collection ‿ desirable

Programming & Data Skills

• SQL
• JavaScript
• JSON
• REST APIs
• ETL/Data Integration
• Data Modeling & XDM Schemas
• Customer Identity & Profile Management

Cloud & Integration

• Azure / AWS / GCP
• CRM integrations (Salesforce, Dynamics 365, etc.)
• Data Pipelines & APIs

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 4+ years of Adobe Experience Cloud experience.
• 2+ years of hands on Adobe Journey Optimizer (AJO/CJO) implementation experience.
• Experience working with CJA reporting and analytics solutions.
• Strong understanding of digital marketing, customer journeys, and omnichannel engagement.
• Experience with Agile delivery methodologies.

Preferred Certifications

• Adobe Journey Optimizer Business Practitioner
• Adobe Experience Platform Developer
• Adobe Customer Journey Analytics Certification
• Adobe Real Time CDP Certification
• Adobe Experience Cloud Certifications

Salary : 135K

"AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates."

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."

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