Sr. Software Engineer

Key Responsibilities • Lead end-to-end design, development, and deployment of complex Salesforce solutions (Service Cloud, Community/Experience Cloud). • Define and govern technical architecture decisions, ensuring alignment with Salesforce best practices, Apex design parameters, governor limits, and shared platform standards. • Perform and oversee technical configuration, customization, and development using Apex, Lightning (LWC), HTML/CSS, and JavaScript. • Architect and maintain integrations between Salesforce and enterprise systems using REST APIs, Boomi, SSO, and Identity & Access Management solutions. • Translate complex business requirements into well-architected, scalable technical solutions that maximize the value of the Salesforce platform. • Lead technical planning, estimation, and sprint execution in collaboration with QA, DevOps, and release teams to ensure high-quality, timely deployments. • Drive troubleshooting and resolution of complex production issues, performance bottlenecks, and integration failures. • Support salesforce automation, customer relationship management, and support/help desk solution delivery. • Act as a key point of contact and subject matter expert for Salesforce platform questions across the organization. • Communicate effectively with technical and non-technical stakeholders at all levels through clear verbal and written communication.

Required Skills & Qualifications • 10+ years of overall experience in a related field. • 8+ years of hands-on experience managing and developing solutions on the Salesforce.com platform, with a key focus on order management capabilities/functions. • Demonstrated experience in a senior technical role, including team mentoring, code governance, and architectural ownership. • In-depth understanding of technical configuration, customization, and integration concepts for Salesforce. • Strong technical knowledge in delivering the full solution stack using Salesforce (Service Cloud, Community Cloud). • Integration experience with Salesforce: APIs. • Knowledge on APIGEE, and Kafka. • Strong hands-on experience with: Apex, HTML/CSS, Aura (Lightning), LWC, and JavaScript. • Experience in integrations between enterprise legacy systems and Salesforce using SOAP/REST APIs. • Strong understanding of Salesforce design and development best practices, Apex design parameters, governor limits, and shared platform best practices. • Strong communication skills with the ability to communicate effectively, both verbally and in writing.