Seeking a Sr. Software Engineer with over 5 years of experience in ServiceNow platform development and customization.
Responsibilities include providing advanced technical support, designing, developing, and testing new features, and configuring applications using ServiceNow and JavaScript.
Tasks involve building workflows, automating scripts, performing core setup, workflow administration, reporting, data imports, and integrating third-party software.
Perform advanced customizations such as Business Rules, UI Pages, Script Includes, Client Scripts, workflows, custom tables, and reports.
Design, develop, and implement platform enhancements, manage version upgrades, and ensure best practices in configuration and source control.
Develop training materials and support end users and IT staff.
Maintain proactive problem and risk management, triage defects, and support platform upgrades.
Qualifications include experience with data pathways, customizations, architecture documentation, and cloud integrations, with preferred ServiceNow certifications and Federal client support experience.