Sr. Software Engineer

Based on Adobe Experience Cloud roles and relevant internal Adobe related job descriptions, an
Adobe CJO/AJO/CJA Developer
is typically responsible for implementing, integrating, and optimizing
Adobe Customer Journey Optimizer (CJO/AJO)
and
Adobe Customer Journey Analytics (CJA)
solutions built on
Adobe Experience Platform (AEP) .
Adobe CJO / AJO / CJA Developer
Location: Pittsburgh, PA
Experience: 10 Years
Position Summary
We are seeking an experienced
Adobe CJO/AJO/CJA Developer
to design, build, and optimize customer journey orchestration and analytics solutions using Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO/CJO), and Customer Journey Analytics (CJA). The ideal candidate will possess strong expertise in customer data platforms, marketing technology, personalization, data integration, and analytics.
Key Responsibilities
Design and implement customer journeys, campaigns, offers, and decisioning strategies using Adobe Journey Optimizer (AJO/CJO).
Configure and manage Adobe Experience Platform datasets, schemas, identities, and Real Time Customer Profiles.
Develop and maintain audience segmentation and activation strategies across multiple channels.
Build and optimize CJA Data Views, Connections, Reports, and Dashboards for cross channel customer analytics.
Integrate Adobe solutions with CRM, CDP, Data Warehouse, marketing automation, and third party platforms.
Collaborate with business, marketing, analytics, and engineering teams to gather requirements and deliver scalable solutions.
Develop data validation frameworks and ensure data quality, governance, and compliance.
Support real time personalization across Email, SMS, Push Notifications, Web, and Mobile channels.
Create technical documentation, solution designs, and best practice guidelines.
Troubleshoot platform issues and provide production support.
Technical Skills Required
Adobe Stack
Adobe Experience Platform (AEP)
Adobe Journey Optimizer (AJO/CJO)
Adobe Customer Journey Analytics (CJA)
Adobe Real Time CDP (RT CDP)
Adobe Analytics
Adobe Experience Manager (AEM) desirable
Adobe Launch / Data Collection desirable
Programming
Data Skills
SQL
JavaScript
JSON
REST APIs
ETL/Data Integration
Data Modeling
XDM Schemas
Customer Identity
Profile Management
Cloud
Integration
Azure / AWS / GCP
CRM integrations (Salesforce, Dynamics 365, etc.)
Data Pipelines
APIs
Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
4+ years of Adobe Experience Cloud experience.
2+ years of hands on Adobe Journey Optimizer (AJO/CJO) implementation experience.
Experience working with CJA reporting and analytics solutions.
Strong understanding of digital marketing, customer journeys, and omnichannel engagement.
Experience with Agile delivery methodologies.
Preferred Certifications
Adobe Journey Optimizer Business Practitioner
Adobe Experience Platform Developer
Adobe Customer Journey Analytics Certification
Adobe Real Time CDP Certification
Adobe Experience Cloud Certifications
Subcon Rate: ***
AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates."
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
*** .
About Us:
At *** (*** | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer experiences are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That s when truly connected experiences manifest.
Extraordinary is when experiences come together a continuous convergence of digital technologies, touchpoints, and most importantly people. It s time to reimagine, reinvent, and revolutionize business models
operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
*** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.